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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,822 ratings3,666 reviews
  1. 5 stars57% (4,495)
  2. 4 stars15% (1,188)
  3. 3 stars10% (783)
  4. 2 stars6% (467)
  5. 1 star11% (889)

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Showing 201-210 of 3,661 reviews
Sep 30, 2022
Son Sie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Unsure

I'm kinda up in the air about these pillows. They're very fluffy pillows but they're also very firm. I cannot use pillows that are too firm. They just make my neck hurt. However, they do keep you from getting too hot.

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Jun 30, 2025
Mack Daddy Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable, supportive pillow.

No miracles, it's a pillow but a really good one. Enough support yet soft enough for comfort. Not 100% sure on the cooling but I guess since my head hasn't been hot, it's working. Well worth the price.

Helpful?54IPP9DRL5JC13767370453
Oct 14, 2023
Cmai0524
3 out of 5 stars
3 out of 5 stars review

Not cooling pillows

I haven’t tried it but my husband did. He said it’s fluffy but not very cool. It made him sweat overnight. I expected the pillow to be very nice but doesn’t seem like it. I will try with a silk pillow case to see if that helps.

Incentivized Review
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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing your husband with the sleep experience they are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Feb 18, 2025
Tntsta
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cooking pillow

I really don’t like the pillow, it’s like little chunks of foam instead of one firm pillow. It crumples into little tiny ball at nite and doesn’t hold it’s shape.

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Aug 23, 2024
BZ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

10/10 DO NOT recommend

They DO NOT stay cool and all of the stuff on the inside balls up in one corner and makes the pillow super uncomfortable. If I could return them I would!

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Aug 21, 2024
Colleen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very hard

Pillows are very hard and high. They do soften around your head. Gives you a neck ache. They are not cooling. My husband threw his away. I would not purchase again.

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Sep 8, 2020
T L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!

Best pillow ever! I can’t say enough about this pillow. I am sleeping better and I feel better. I have tried more expensive pillows as well but I was disappointed.

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Aug 7, 2026
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Soft and compact.

Sherry Chisholm

Helpful?54IPP9DRL5JC13767370453
Jul 16, 2026
Sally
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable

Nice pillows

Helpful?54IPP9DRL5JC13767370453
Jul 21, 2026
Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

horrible

horrible

Helpful?54IPP9DRL5JC13767370453