Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,737 ratings3,563 reviews
  1. 5 stars57% (4,425)
  2. 4 stars15% (1,171)
  3. 3 stars10% (783)
  4. 2 stars6% (468)
  5. 1 star12% (890)

Member photos

  • +1989 images
Sort by |
Showing 2,271-2,280 of 3,563 reviews
Nov 5, 2017
Reviewer name: I love this pillow
5 out of 5 stars
5 out of 5 stars review

I love this pillow

Love it. I have tried about every type of pillow that has ever come around (Bamboo, buckwheat shells, $50 pillows, etc). I usually sleep on my side, but sometimes on my back. I usually squeeze the pillows in the store to see how much support the pillow will give. With this pillow, I can adjust it to the thickness that I like and it holds that shape. I purchased the two pack in Sams for $10. I had already tried their more (much more) expensive pillows. None of them worked for me. After trying for several nights, I went back to Sams and bought another pair. I wanted to make sure that I had plenty of these pillows in case they stopped making or carrying them. They give me the support that I like. The only negative: They are not "cooling" pillows, but I do not care. Great pillows. I would have paid $50 a piece for each of these pillows. For $10 for two (or $15 shipped to your home, it is a no brainer. Try it. It only comes in the one size. I think it is between standard and queen. I am still a pain in the ah... "neck," but I no longer have a pain in the neck.

Helpful?54IPP9DRL5JC13767370453
Nov 8, 2020
Reviewer name: Ac
5 out of 5 stars
5 out of 5 stars review

Love these pillows

After I bought my first set of these pillows 6 years ago these are the only pillows I buy now. I can't sleep on any other pillows, even when I travel I always bring a few with me. I highly recommend them to any and everybody. I got my sister hooked on these as well. I hope Sam's brings them back soon because I don't look forward to playing $35 per set. Considering, I always buy 8 sets at a time.

Helpful?54IPP9DRL5JC13767370453
Jul 7, 2022
Reviewer name: Esther
3 out of 5 stars
3 out of 5 stars review

Not cooling. The first thing I noticed when lying on this pillow was that it seemed to be absorbing the heat from my face and head, creating a warm spot, not cooling it. The second thing I noticed is that even though they are dissapointingly not cool, they are comfortable.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Jul 27, 2022
Reviewer name: Jess
5 out of 5 stars
5 out of 5 stars review

Amazing!

Bought these for my camper and slept great. At home I was waking up in horrible back and hip pain for months. I thought I needed a new mattress. Decided to buy these because I sleep awesome in my camper and now I’m 3 days with no hip or back pain! Buying more asap so I never have to go without!

Helpful?54IPP9DRL5JC13767370453
Apr 5, 2022
Reviewer name: BeeG
1 out of 5 stars
1 out of 5 stars review

Who are you kidding...these are Not a Serta

I have bought 3 previous sets of these pillows and I can tell you without any doubt these are NOT the Serta pillows that I have ordered three times before. These were in a plastic bag with no Serta label anywhere. No info just NOTHING!!! Looks as though someone took out the good Serta ones and stuff their old ones in a plastic bag and sent them in my order.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 14, 2018
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible

The pillows don't support me or conform to me well. I wake up sore. They are an odd size. It doesn't feel good to lay on them. I prefer my feather and down pillows. I read that shredded foam pillows are best for side sleepers so, I gave these a try and I really don't like them. Maybe a more expensive pillow will be better.

Helpful?54IPP9DRL5JC13767370453
Mar 3, 2022
Reviewer name: RB
2 out of 5 stars
2 out of 5 stars review

dangerous

These pillows feel comfortable but they smelled weird when we bought them and when I unzip them there are chunks of blue foam everywhere. It’s not safe for little kids. We had these set up for the kids to use on their beds but now we have to get new pillows for them.

Helpful?54IPP9DRL5JC13767370453
May 3, 2022
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Im not sure these are actually Serta pillows, there are no tags and they dont come in the bag shown in the photos. although i can sleep on them, they arent the cooling gel I was expecting when I ordered :( i guess when it sounds too good to be true it really is

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 2, 2024
Reviewer name: Insufficient
4 out of 5 stars
4 out of 5 stars review

Flat

These pillows are nowhere near as fluffy as the pillows in the picture on the listing. In fact if you take these pillows out of their outer shell you can see that the inner shell is only about 2/3 of the way full. I can't comment much on their cooling ability. I've been sleeping on cooling pillows for several years. I don't find them to be hot but they don't stay otherside-of-the-pillow cold either. For the price I suppose I can't complain to much but for a side sleeper they just aren't going to cut it.

Helpful?54IPP9DRL5JC13767370453
Jan 29, 2021
Reviewer name: Skye
2 out of 5 stars
2 out of 5 stars review

They smell bad

I couldn't pass up the $9.98 price for two. However, they are very heavy and the smell is so strong. I do feel like the are cooler than other pillows. I have to put another pillow on top of this pillow so I'm not smelling chemicals all night. If you like hard, heavy and very smelly pillows, then these are the pillows for you.

Helpful?54IPP9DRL5JC13767370453