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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,178 ratings3,779 reviews
  1. 5 stars57% (4,680)
  2. 4 stars15% (1,220)
  3. 3 stars10% (830)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 2,271-2,280 of 3,772 reviews
Nov 21, 2023
Reviewer name: cheapskate
5 out of 5 stars
5 out of 5 stars review

Best pillows I've ever used

I have bought these pillows several times over the past decade or so through sams club and they are always my favorites. This price is a huge bargain. Everyone has different pillow preferences, so I'm not sure if you'll love these but I'd say you should definitely try them out.

Helpful?54IPP9DRL5JC13767370453
Dec 6, 2019
Reviewer name: TRISHA
3 out of 5 stars
3 out of 5 stars review

Serta pillows

Serta Pillows these pillow smell terrible I dont no what chemicals they have in them but I dont like the smell but after you lay on them for a while to smell seems to go away a little so far I still smell the chemicals a little but if they dont change the chemicals or smell no I want buy again that's whats keeping me from ordering again because they r ok for sleeping but I dont no about these pillows

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 20, 2019
Reviewer name: sjpi1954
2 out of 5 stars
2 out of 5 stars review

Taking mine back for a Refund...

Bought these today. Tried a one hour nap with a cotton pillowcase. Side Sleeper. My head sinks about half way down and then stops like I hit a piece of plywood. Interesting guts...It looks like that popcorn packing material except foam rubber and gel blended 50/50 in blue and white. Really wanted these to work for me but not comfortable at all.

Helpful?54IPP9DRL5JC13767370453
Jul 7, 2022
Reviewer name: Esther
3 out of 5 stars
3 out of 5 stars review

Not cooling. The first thing I noticed when lying on this pillow was that it seemed to be absorbing the heat from my face and head, creating a warm spot, not cooling it. The second thing I noticed is that even though they are dissapointingly not cool, they are comfortable.

Review from walmart.com
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Apr 17, 2019
Reviewer name: Carrie
4 out of 5 stars
4 out of 5 stars review

Differnet but Good

These are different from other pillows I have used. They take a little getting used to. I find them a bit firm. My husband gives them 5 stars and says he is sleeping better than ever. I am still getting used to it, but I think it will be good once I find the right position. I do notice less neck pain in the mornings.

Review from walmart.com
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Jul 27, 2024
Reviewer name: TXShopper
4 out of 5 stars
4 out of 5 stars review

Great smaller pillow

I was looking for a smaller pillow than my large gel pillow and am very happy to have found these pillows. I can mold the pillow to fit my head and neck. My usual gel pillow caused my neck to not be aligned correctly because it was just too big. Pillows like mattresses are a personal fit but for me these work. The pillows are not flat but if you are looking for extra firm/fluff you will not like these.

Helpful?54IPP9DRL5JC13767370453
Mar 5, 2025
Reviewer name: smith06
1 out of 5 stars
1 out of 5 stars review

Nope

I didn't have neck problems until I bought this pillow. It is hard and does not conform to the curvature of the neck. I find myself mashing the pillow as I have to turn over. After a month, I slept using my old pillow, neck problems are gone. This pillow is garbage.

Helpful?54IPP9DRL5JC13767370453
Oct 21, 2018
Reviewer name: GrandmaTammy
5 out of 5 stars
5 out of 5 stars review

Excellent pillow

I have a hard time finding a comfortable pillow and these are amazing! They conform to you and I sleep all night now! I have purchased at least two packages of 2, and was online just now to order more for my guest bedrooms, I want all my family to sleep on comfortable pillows. The price is amazing as well for the quality of these pillows!

Helpful?54IPP9DRL5JC13767370453
Jul 27, 2022
Reviewer name: Jess
5 out of 5 stars
5 out of 5 stars review

Amazing!

Bought these for my camper and slept great. At home I was waking up in horrible back and hip pain for months. I thought I needed a new mattress. Decided to buy these because I sleep awesome in my camper and now I’m 3 days with no hip or back pain! Buying more asap so I never have to go without!

Helpful?54IPP9DRL5JC13767370453
May 24, 2025
Reviewer name: Sara
1 out of 5 stars
1 out of 5 stars review

Absolutely horrible

I have the pillows from 3 years ago, and was hoping to get them again because they're amazing. Well, these are NOT. They are nothing like the originals i bought. There is no cushion, you go right through. Theres no substance to these, absolutely awful. And desperately searching for similar to the original.

Helpful?54IPP9DRL5JC13767370453