[This review was collected as part of a promotion.] The Serta 2pk Cluster Pillows are absolutely amazing pillows. They are well made. The seams are flawless. The gel memory foam is so comfortable but sturdy at the same time. I'd say these pillows reduced my back pain by at least 40% within the first use.

[This review was collected as part of a promotion.] I am always trying to look for the unicorn pillow and these are pretty close to that! I really like that shredded foam stuffing and it is even better that you can customize who full or flat you want the pillow since there is a zipper and you can remove the filling. It does a pretty good job staying cool too.

[This review was collected as part of a promotion.] I happen to really like the Serta brand of pillows and all things bedding. The cooling cluster pillows (set of 2) is super comfortable to sleep on. It molds between my neck for a side sleeper, keeps me cool at night, and the size is perfect to move it around.

[This review was collected as part of a promotion.] I am sleeping so well! Really comfortable pillow that impacts my whole body! It seems to align my whole body to wake up super rested and comfortable. Perfect combination of soft and firm. I run hot and this cooling technology helps me keep cooler all night long!

Unfortunately, these pillows are not what I expected them to be. Much firmer than anticipated and though I can now sleep on my side and back, I need to pound out, flatten and fluff these pillows to conform to the shape and form I prefer. I am going to get other pillows and use these on the guest bed. There are other pillows out on the market that are true Memory foam. I would avoid the cluster and use a standard memory foam pillow instead.

Do not order these pillows.I got my order.These pillows are not Serta.You will receive two pillows in a plastic bag.Basically they bought pillow protectors and put another type pillow protector inside filled with shredded recycled material.So I repeat and you been warned DO NOT BUY!Plus they have a strong chemical smell

I bought these pillows seeking some extra support for my neck. The feel nice and firm in the store, but after you go to bed with it, its flat and hard with no support within 2 min. You get what you pay for. We tried to return them, but Sam's Club only allows exchanges for pillows. Wish we had known that beforehand.

I love these pillows. They are perfect for me. These do not flatten out as some reported but they are not extra firm. There is a squish to cradle your head. My youngest daughter loves them to but my oldest daughter does not. It all depends on your personal preference as far as material and soft vs firm preference.

I’ve always loved these pillows. I just bought our fourth set and for the first time, am disappointed with them. The smell is awful! They smell like a can of paint. I have left them out to air our but when you lay your head on them, the smell is, of course, in your face. I love how comfortable they are, but hope the smell eventually fades.

If you are looking for a firm, supportive pillow—this is your buy! I am a back and side sleeper and like a pillow that is firm, yet comfortable. This checked off all the boxes! Yes, there is a slight smell upon taking out of the bag (typical of shredded gel memory foam). I left mine in the cold garage for 2 days to air out and smell is completely gone! Instructions say the entire pillow is machine washable. I would suggest delicate cycle, cold water, no bleach. With prices skyrocketing like they are, you can’t get a better buy! This is the pillow for back and side sleepers.