I bought several for myself and family for our vacation. I thought we would use them for the week and leave them for future vacationers; however, that did not happen. We had to take them home. These pillows are greatl!

One of the pillows looks like it was drug under a fork lift for 1/4 mile before it was packaged. The cover is torn and covered with grease. Now I have to deal with a return. Nice QA/QC Serta!

I bought this pillow about 3 weeks ago. At first, it was very comfortable and sturdy, now it's flat. It had so much potential, but it stays flat all the time. I need fullness and for it to not stay flat.

Was hoping they were cool but they were not. Not super comfortable either. I like the fact that they are washable. That is a nice feature in a pillow. I can't decide whether to return or save for guests. I won' use them.

These pillows smell so bad!!! I’ve had them for going on 2 months and they still smell bad!! I’ve aired them out, sat them in the Sun, slept on them… I don’t know what else to do except write this review and toss them in the garbage.

I had hoped that since this pillow is filled with clusters, that it would not be as hard as regular memory foam pillows. I was definitely wrong. It was actually harder than the other pillows I have tried.

This pillow smells terrible!! I tried to let them air out but it didn’t help. I’m not sure what is causing the odor but it’s so bad I’ll be returning them. Definitely open the plastic and smell the pillows before purchasing.

I bought this for myself and hated it. It is very heavy and you can feel the pieces of foam. I gave it three stars because I used the pillows to stuff a dog bed. It worked great for that. So far, the dog has not complained about the foam chunks

Not what I was expecting. Cooling effect is mediocre, and the foam is more suited for back sleepers. Since I am a side sleeper it lacked the support I needed and ended up feeling like I was sleeping on a rock.

No son memory foam. Son muy incómodas. Me levanté con dolor en todo mi cuello y hombros. Y por últimono se si realmente son frias porque no sentí absolutamente nada. No pierda tiempo y dinero en estas almohadas.