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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 2,191-2,200 of 3,577 reviews
Oct 24, 2021
Razr
1 out of 5 stars review

Do not Buy..

Pillows are not Cool, are like sleeping with ones head on a curb. They do not form to keep neck aligned with shoulders and are very firm with little comfort. Not worth the price. Do not recommend.

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reply from Serta Team

Hi there! We are sorry to learn of your experience with the Serta Gel Memory Foam Cluster Pillows. If you wouldn’t mind, please contact us at 1-888-999-0499. Thank you.

Mar 19, 2022
jr
1 out of 5 stars review

flat

I loved the pillow the first night … every night after that it just got worse and worse till finally about 2 weeks later I had to ditch it because it’s completely flat and hurting my neck/back!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 29, 2020
Carmenada
5 out of 5 stars review

Verified Purchase

Best pillows ever!!

These are the best pillows!! And you can't beat the price! I've bought many sets and have given them away as gifts and everyone loves them. Simply the best!

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Jan 23, 2026
Elizabeth
5 out of 5 stars review

Hated my Thick heavy expensive Memory Foam pillows

If you like memory foam but not the heavy thickness of them these are for you. You can easily maneuver the pillow to your liking and your head rest so easy on its surface. Highly recommend!!

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Dec 22, 2025
Nikki
1 out of 5 stars review

Horrible

At first the pillows were nice and comfortable but after a few weeks they became really firm. I am having really bad headaches, neck, and back pain. I do not recommend this pillow.

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Dec 7, 2025
ABIGAIL
1 out of 5 stars review

Horrible. I wake up throughout the night with so much pain on my neck. I need to flip it around all night because my head sinks into it. I wish I could get my money back lol.

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Jan 27, 2026
Kevin
2 out of 5 stars review

They certainly are pillows. Not good ones, but they offer some cushion and double perfectly as pumching bags; a function youll get plenty of use out of everynight when youre trying to get all the lumps out

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Jan 16, 2026
anonymous
1 out of 5 stars review

Strong chemical smell

The pillow has a strong chemical smell. I bought this pillow in 2022 and they were great but now they go flat right alway. The worst part is the smell of the pillow. Don't buy!!!!!!

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Jan 28, 2026
Lora
4 out of 5 stars review

We use these on our kids beds. For the price they can't be beat. Easy to exchange if they get dirty or when they get too flat. not overly stiff or bulky. They lose their loft fairly easy which is a downside.

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Jan 17, 2026
Cicily
1 out of 5 stars review

Great price; terrible quality

These pillows start out great, but didn't even last a month before they were fully smashed and non existent on support! Don't do it, as they are not worth it!

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