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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,885 ratings3,681 reviews
  1. 5 stars57% (4,526)
  2. 4 stars15% (1,193)
  3. 3 stars10% (792)
  4. 2 stars6% (475)
  5. 1 star11% (899)

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Showing 2,181-2,190 of 3,676 reviews
May 21, 2022
Reviewer name: Amy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A

I still get hot, and it's not really a memory foam like I'm used to, but it's a nice pillow, Id purchase again.

Helpful?54IPP9DRL5JC13767370453
Sep 20, 2019
Reviewer name: YM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Memory Form Pillows

This is the best pillows I have ever bought and tried many. It keeps shape for months and still looks new.

Helpful?54IPP9DRL5JC13767370453
Dec 29, 2023
Reviewer name: Jennifer W
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cooling gel pillow

Firmer than I thought it would be. but I'm also thinking, I have a standard pillow case on a queen pillow and that may have something to do with it.

Helpful?54IPP9DRL5JC13767370453
Sep 24, 2021
Reviewer name: Overcomer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good product

This pillow is very good, not too soft and not too hard. Feels like those pillow in the hotel. Hopefully it doesn’t flatten.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! We're sorry to learn that you're not having a 5-star experience with your Serta Pillows. We are here to help, please feel free to contact us at 1-888-240-1945. Thank you.

May 9, 2023
Reviewer name: Truk
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Rather flat - not firm enough

3 stars- I thought these pillows would be firmer but they are rather flat. Great for kids, I think, but for adults, not so much.

Helpful?54IPP9DRL5JC13767370453
Dec 15, 2023
Reviewer name: Sams Club Member
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Serta Cooling pillows

These pillows do not hold up while sleeping, they go flat. They puff up again, but go flat while sleeping on them.

Helpful?54IPP9DRL5JC13767370453
Nov 21, 2025
Reviewer name: Rochelle
5 out of 5 stars
5 out of 5 stars review

Comfortable

These pillows are comfortable and cool. I love them. Perfect for flat or fluffy. Great deal, especially for the price!

Helpful?54IPP9DRL5JC13767370453
Jan 15, 2024
Reviewer name: Julissa R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keeps my soon cool

Purchased these pillows for my son because he is always hot. He loved them and it keeps him cool all night.

Helpful?54IPP9DRL5JC13767370453
Apr 25, 2024
Reviewer name: A Byers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cools with value!

Love the size of the pillows. Does cool for a while. Using a pillowcase does lessen some of the cooling effect. Overall, a great value for 2 pillows.

Helpful?54IPP9DRL5JC13767370453
Dec 8, 2022
Reviewer name: Blessed
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Recommend if you want support for your neck.

I love this pillow it's definitely mushy. But if it's right in the arch of my neck and I wake up neck pain free.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. Thank you for your review. We're sorry to learn that you're not having a 5-star experience with your Serta Gel Memory Foam Cluster Pillows. We would love the opportunity to address any questions or concerns you may have.