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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 2,181-2,190 of 3,577 reviews
May 26, 2023
Kathy
5 out of 5 stars review

Verified Purchase

Seem really good but I’ll know more tonight.

I just received them but they are very firm yet soft. I’ll update when I’ve actually slept on them.?

Review from walmart.com
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Sep 6, 2024
Cath
3 out of 5 stars review

Verified Purchase

Cooling pillow.

This does stay cool and it was comfy for a few days but now it goes flat halfway through the night and I have to fluff it up.

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Aug 13, 2024
Derek
2 out of 5 stars review

Verified Purchase

Flat

They don’t last long before they get flat. Need to fluff them daily and then they will be flat in a short period of lying your head on them.

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Jun 26, 2022
Me
5 out of 5 stars review

Verified Purchase

Good firm pillow

I was worried when they came in the mail because normally I like softer pillows but they are comfortable and stay in place while sleeping

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Feb 15, 2026
SALLY
5 out of 5 stars review

thick and luxurious

I love this pillow. It is thick and luxurious and doesn't go flat on me. I was a bit surprised the first time I picked it up as it is a bit heavier than my other pillows but I really do like it.

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Feb 17, 2026
PRISCILLA
1 out of 5 stars review

Not worth your money

Definitely not worth your money has a very strong chemical smell that does not wash away kind of like wet, mildew or wet cardboard deflates very quickly

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Jan 7, 2021
Lillian
1 out of 5 stars review

Verified Purchase

Terrible quality and not cooling at all.

Awful. They are lumpy and uncomfortable and I sweated right through the first night. Given the price I wasn’t expecting excellence, but they are well below the standard of previous pillows I have purchased from Sams.

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reply from Serta Team

Hello Lillian, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 19, 2018
memaw
3 out of 5 stars review

Verified Purchase

Big Pillows

I bought this for myself and hated it. It is very heavy and you can feel the pieces of foam. I gave it three stars because I used the pillows to stuff a dog bed. It worked great for that. So far, the dog has not complained about the foam chunks

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Aug 27, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Too hard.

I had hoped that since this pillow is filled with clusters, that it would not be as hard as regular memory foam pillows. I was definitely wrong. It was actually harder than the other pillows I have tried.

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reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 29, 2017
bfCar
5 out of 5 stars review

Great Value

Bought a 2 pack several weeks ago. A firm pillow that took a few nights to acclimate to but now we find these pillows to be very comfortable. A great value compared to some pillows being advertised on radio and TV.

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