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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,885 ratings3,681 reviews
  1. 5 stars57% (4,526)
  2. 4 stars15% (1,193)
  3. 3 stars10% (792)
  4. 2 stars6% (475)
  5. 1 star11% (899)

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Showing 2,001-2,010 of 3,676 reviews
Aug 17, 2025
Reviewer name: Richard Large
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lumpy Bumpy

Uncomfortable and small after any pressure on them. Not comfortable to sleep on at all

Helpful?54IPP9DRL5JC13767370453
Aug 16, 2018
Reviewer name: Klm
1 out of 5 stars
1 out of 5 stars review

These pillows are very uncomfortable. Hard, bunch up and hard to sleep on Very disappointed

Helpful?54IPP9DRL5JC13767370453
Jun 27, 2024
Reviewer name: mark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pillows

I cant believe I got these for this price.

Helpful?54IPP9DRL5JC13767370453
Jun 24, 2024
Reviewer name: FirehorseLil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cooling pillows

Cooling pillows are very comfortable.

Helpful?54IPP9DRL5JC13767370453
Apr 10, 2026
Reviewer name: Gordon
1 out of 5 stars
1 out of 5 stars review

Trailer Trash.

Junk. waste of money. Will donate to Goodwill

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Dec 24, 2022
Reviewer name: AB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Save your money!!!

They went flat within a week!!!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 29, 2025
Reviewer name: Carol
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

These pillows were too hard for us.

Helpful?54IPP9DRL5JC13767370453
Feb 20, 2024
Reviewer name: Slinc
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unexpected

Hard and doesn't contour as you move

Helpful?54IPP9DRL5JC13767370453
Jul 19, 2024
Reviewer name: Jay
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not terrible

Certainly firm enough, but the cooling effect is minimal at best

Helpful?54IPP9DRL5JC13767370453
Jan 30, 2026
Reviewer name: Ian
1 out of 5 stars
1 out of 5 stars review

Do Not Buy!

Horrible chemical odor and memory foam pieces flatten out almost instantly. Will be retuning ASAP!

Helpful?54IPP9DRL5JC13767370453