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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,885 ratings3,681 reviews
  1. 5 stars57% (4,526)
  2. 4 stars15% (1,193)
  3. 3 stars10% (792)
  4. 2 stars6% (475)
  5. 1 star11% (899)

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Showing 2,011-2,020 of 3,676 reviews
Jun 29, 2024
Reviewer name: Alan Heisser
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pillow

I was more than disappointed with this pillow , not as advertised

Helpful?54IPP9DRL5JC13767370453
Jul 29, 2024
Reviewer name: Harley
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disaapointed

Doesn’t cool at all went flat flat right away by 2nd day completely flat very disappointing!!

Helpful?54IPP9DRL5JC13767370453
Jun 22, 2020
Reviewer name: TB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not cool at all....

Not what cv i expected at all

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Nov 21, 2022
Reviewer name: BEKMa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Waste of money

Do not purchase these pillows they are completely flat and not memory foam.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We're sorry for your dissatisfaction with your Serta Gel Memory Foam Cluster Pillows. If you feel the issue you're experiencing is related a defect in the materials, please reach out to FXI at 1-888-999-0499. This item is backed by a 1-year limited warranty. Thank you!

Feb 17, 2025
Reviewer name: M Busteed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pillows

Didn’t live up to expectations

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Aug 5, 2025
Reviewer name: Verified Purchaser
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Did not feel any cooler than any other pillow

Helpful?54IPP9DRL5JC13767370453
Jul 30, 2024
Reviewer name: StuLV
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

STINKS

It stunk so bad couldn’t even leave it out of the plastic bag to air out.

Helpful?54IPP9DRL5JC13767370453
Aug 8, 2025
Reviewer name: TP
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pillow

Pillow is too high and lumpy.

Helpful?54IPP9DRL5JC13767370453
Feb 13, 2025
Reviewer name: CH
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad

Like sleeping on a textbook

Helpful?54IPP9DRL5JC13767370453
Apr 10, 2026
Reviewer name: Gordon
1 out of 5 stars
1 out of 5 stars review

Trailer Trash.

Junk. waste of money. Will donate to Goodwill

Helpful?54IPP9DRL5JC13767370453