Love this pillow! I always run hot when I sleep, and the cooking technology in this pillow helped keep me cool all night. They are a little on the soft side, so if you are one who likes a firm pillow it may not work.

Comfy pillow that does not go flat. The memory foam does not get hot and pillow stays cool. I also had my daughter try the pillow and both of us slept so soundly. I have always loved Serta mattresses and this pillow is the same quality.

This is a very comfortable pillow! I sometimes toss and turn at night and this pillow is comfortable in any position. I like my pillows right in the middle of soft and firm and this pillow is perfect.

I needed some new pillows because my old ones were not cutting it anymore, and these are just what I needed. The pillows are not too firm, and they're not too soft, they are just right.

This pillow is great has a nice firmness helps support the neck well. After using it for a week I would not recommend if you are a hot sleeper seems to hold the heat. My wife loves it for that very reason she is always cold.

I have had many pillows going flat within a couple months no matter how much i fluff them. So far the Serta Gel pillows have kept their shape quite well. I fluff them up and they slring back like new.

It only cooled for 2 nights after that it didn’t cool anymore . No I don’t recommend . The stuffing I like , it does go flat and stays that way after only 2 days . But the cooling gel didn’t do its job after 2 days

Pillows seem to keep you cool, although they are quite soft. They are excellent quality and very well made and I would still recommend to anyone interested in these pillows. I have other Serta pillows and the exceed expectations.

I don’t write reviews, but these pillows are the best, I have one for few years and saw Samclub had them again I purchased a set, then ordered more online.

At first, I slept so well, have been trying to find a good pillow for so long, and the first week, thought for sure, this was it! But after a week, the pillow got flat, just like every other pillow I have had and no longer has support.