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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,178 ratings3,779 reviews
  1. 5 stars57% (4,680)
  2. 4 stars15% (1,220)
  3. 3 stars10% (830)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 1,801-1,810 of 3,772 reviews
Sep 25, 2023
Reviewer name: Energy
5 out of 5 stars
5 out of 5 stars review

Comfortable

I love these pillows!!!! It's so soft and doesnt move too much. Supports my head and neck. Super comfortable, i immediately replaced my old pillow with this new one. Will definitely buy more for the rest of my household!

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Sep 25, 2023
Reviewer name: Mikey
5 out of 5 stars
5 out of 5 stars review

Great addition

This pillow is a great add to any bed. Super comfortable and stay cooled all night. Unlike other pillow this one stayed fluffy thru the night. Ran thru the washer like a champ with no issues. Will need another set for my bed.

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Sep 27, 2023
Reviewer name: Diane85
5 out of 5 stars
5 out of 5 stars review

No more night sweat

This was one of the best gel memory foam I have ever slept on. At night I sweat but for first time time in a long time I didn't sweat. I will be purchasing some for my son and husband. It is a nice size also.

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May 20, 2019
Reviewer name: ChrisM
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Really firm

We’ve bought these pillows in the past and wore them out so we bought them again just recently and these new ones are really firm and not comfortable. They also seem to be made differently than before. Definitely will not be buying them again.

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Oct 5, 2023
Reviewer name: herse182
4 out of 5 stars
4 out of 5 stars review

A little flat

These are definitely cooling compared to a cotton or down pillow. I sleep hot so I notice when my pillow stays cool. Deducting a star because while it is firm like I prefer the general feel is still a little flat for my liking.

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Sep 29, 2023
Reviewer name: R J Davis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Pillow

Best Pillows Ever! Finally a pillow that is just the right fill and it’s cool. I have bought several pillows trying to find the right one. I can’t believe the price point on this. Great Christmas Gift!!

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Sep 29, 2023
Reviewer name: OR
3 out of 5 stars
3 out of 5 stars review

Cooling but lumpy

The cooling description is on point, but the pillow is a little lumpy for my taste and doesn’t keep its shape too well. It would be good for a guest bedroom but not for someone with neck or back problems.

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Oct 2, 2023
Reviewer name: Biz
5 out of 5 stars
5 out of 5 stars review

Comfortable pillows with nice support!

We have just started using the Serta cooling gel memory foam pillows and are really enjoying them. They’re supportive without being too stiff. They’re definitely an upgrade over some of our older pillows.

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Aug 26, 2025
Reviewer name: Giggleschele
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not really "cooling"

I was expecting a cooling sensation. While it doesn't trap your body's heat, it definitely isn't "cool". It's a firm pillow and if you take out some of the chopped inner guts it adjusts and remains firm. They were a good price for two pillows.

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Oct 11, 2023
Reviewer name: Mike
2 out of 5 stars
2 out of 5 stars review

Not bad for the price.

It is a great pillow. It is a little awkward because it is not a single entire piece there is like a bunch of tiny pieces that make the pillow. I personally did not like it much. But honestly for the price itself I will buy it.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. If you are looking to return, Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!