Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,171 ratings3,777 reviews
  1. 5 stars57% (4,677)
  2. 4 stars15% (1,218)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

Member photos

  • +2005 images
Sort by |
Showing 171-180 of 3,771 reviews
Mar 30, 2026
Reviewer name: eLBo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

UNimpressed!

Very resonable price but not a good product at all -- not cool and not comfortable. The pillow got hot and lumpy after just one night.

Helpful?54IPP9DRL5JC13767370453
Jun 9, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Find something else.

I have memory foam pillows and these are legit trash. There is nothing in them, they are like 1/3 of the way stuffed.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Nov 21, 2025
Reviewer name: kkeither
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

If you like flat pillows with no loft, these are for you!! Might as well buy those $5 pillows in the bins. Spend more money and get pillows that actually cradle your neck and head.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Nov 29, 2025
Reviewer name: Logan K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Supportive and well priced

Very sturdy pillow, mine always end up flat after a few days. I need a lot of neck support due to spine issues and this pillow helps support me even when I sleep on my side.

Helpful?54IPP9DRL5JC13767370453
Sep 13, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Awful... nothing firm about them.

I bought these same pillows years ago and they were firm to my liking. I purchased again few weeks ago and they are awful. There's nothing firm about them. The pillows go as flat as a pancake. I'm hoping I can return without original packaging.

Helpful?54IPP9DRL5JC13767370453
Feb 3, 2026
Reviewer name: wendy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Oh my goodness I can’t wait to get these pillows and they are lumpy and separate right as soon as you get them I haven’t even laid on them yet. Horrible will be returning immediately.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Dec 23, 2025
Reviewer name: Ermarwen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow

I am happy with the pillow I got. The firmness is just right. As for the cooling feature, I have not quite tested that as I recently purchased it and it is winter season.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Nov 26, 2025
Reviewer name: gkaddy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pillow is Ok but basically too soft.

Pillow is just OK. Seems to be made well enough. I like the removable pillow covering that you can take off and just wash it. We will keep them but they are basically too soft. They squish almost flat when you put your head on it.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Dec 20, 2025
Reviewer name: Karen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The pillow was great for keeping my head cool during the night but the chunks of memory foam would spread out leaving nothing to support my head and neck. Very disappointing! Would not recommend.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Dec 29, 2025
Reviewer name: Honyok
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not cooling and goes flat

It is a fairly comfortable pillow but it's hot just like other pillows, don't let the name fool you. I've used it for a week now and it will get returned due to it smashing flat and no cooling affects.

Helpful?54IPP9DRL5JC13767370453