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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,822 ratings3,666 reviews
  1. 5 stars57% (4,495)
  2. 4 stars15% (1,188)
  3. 3 stars10% (783)
  4. 2 stars6% (467)
  5. 1 star11% (889)

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Showing 161-170 of 3,661 reviews
Jul 23, 2026
JJJ
1 out of 5 stars
1 out of 5 stars review

Toxic Smell

These pillows have a highly toxic chemical smell to them that does not go away. I thought they were similar to ones purchased at another warehouse store but was unpleasantly surprised especially because of the brand name attached to them.

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Aug 29, 2025
Misha Chin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best deal ever 👏🏾👏🏾👏🏾

Best deal ever 👏🏾👏🏾👏🏾 These pillows are amazing & very plump. It’s been about 2 weeks still keeps the same shape & fullness in tact. Easy to wash as it comes with a zipper cover for the pillow already on there & you get 2 in the pack.

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Sep 13, 2025
Cami
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

my pillows came in packaging that was to small for the pillows. They tapped them and the tape isbon the original packaging which ruined the pillowsbas a gift

Review from walmart.com
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Aug 1, 2026
anonymous
5 out of 5 stars
5 out of 5 stars review

Sleeping well

For $10-$15 these are great. Who knows how long they will last, some people say they are flat. But I’ve used them for a couple weeks and I’ve slept really well. Maybe mine were just worn out. And for the price you can just buy more in a year or two.

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Nov 26, 2025
gkaddy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pillow is Ok but basically too soft.

Pillow is just OK. Seems to be made well enough. I like the removable pillow covering that you can take off and just wash it. We will keep them but they are basically too soft. They squish almost flat when you put your head on it.

Review from walmart.com
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Oct 30, 2025
WalmartCustomer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pillow not terribly cool and stuffing got all smushed to back of pillow after first use. Trying to even it out left lumps. Ok if you like your head to dissapear into it if you sleep on your side.

Review from walmart.com
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Aug 26, 2025
Giggleschele
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not really "cooling"

I was expecting a cooling sensation. While it doesn't trap your body's heat, it definitely isn't "cool". It's a firm pillow and if you take out some of the chopped inner guts it adjusts and remains firm. They were a good price for two pillows.

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Nov 21, 2025
kkeither
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

If you like flat pillows with no loft, these are for you!! Might as well buy those $5 pillows in the bins. Spend more money and get pillows that actually cradle your neck and head.

Review from walmart.com
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Jul 28, 2026
anonymous
5 out of 5 stars
5 out of 5 stars review

have arthritis and this is the only pillow that stabilizes my neck / not waking up in pain or stiff! tried the expensive pillows and nothing supports my neck like this one!

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Aug 22, 2025
Pamslia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta 2-pack Cooling Gem Memory Foam Pillows

This product I give 100% satisfaction cooling comfortable sleep with for both myself and my husband We are so satisfied Thank you Sam's for carrying his products like this to help your customers rest better.

Helpful?54IPP9DRL5JC13767370453