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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,171 ratings3,777 reviews
  1. 5 stars57% (4,677)
  2. 4 stars15% (1,218)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 161-170 of 3,771 reviews
Jul 26, 2024
Reviewer name: Rachel E
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfy

uncomfy! too big and bulky hurt my neck. If you like a really large firm pillow then go for it but it wasn't a good fit for me or my husband.

Helpful?54IPP9DRL5JC13767370453
Sep 5, 2019
Reviewer name: Mimi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Smell

Let pillows air out for weeks as recommended by manufacturer. Still have a chemical smell to me. will be returning.

Helpful?54IPP9DRL5JC13767370453
Dec 24, 2022
Reviewer name: Espi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible pillows.

These pillows were trash. Should have listened to the reviews. Even tried putting both in one pillow case and somehow it still goes flat!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Mar 30, 2024
Reviewer name: Md
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not much support.

These pillows were promising because they feel firm, but flatten out after laying on them for more than 10 minutes.

Helpful?54IPP9DRL5JC13767370453
Dec 26, 2017
Reviewer name: Side Sleeper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great for the price

Like the "torn up" memory foam that makes up this pillow. Has a little more give because of this filling.

Helpful?54IPP9DRL5JC13767370453
Aug 14, 2024
Reviewer name: Gina LaVoy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unbearable

It was immediately very uncomfortable I couldn’t sleep on it one night had to remove it from my bed. I don’t recommend them if they were free.

Helpful?54IPP9DRL5JC13767370453
Mar 11, 2026
Reviewer name: Anna
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

the stuffing that's in there is all lumpy and not soft at all for your neck or head. like sleeping on a bag of marbles.

Review from walmart.com
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Mar 30, 2026
Reviewer name: eLBo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

UNimpressed!

Very resonable price but not a good product at all -- not cool and not comfortable. The pillow got hot and lumpy after just one night.

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Apr 9, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great firm pillows

I purchased 2 and came back to purchase 2 more pillows. $13 for two amazing pillows no wonder they sold out quickly.

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Jun 13, 2026
Reviewer name: EdselsGarage
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zzzzzzzzz

Been buying the same ones every year for 2 decades. They don't wear out I just like fresh pillows once a year out of habit

Helpful?54IPP9DRL5JC13767370453