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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,175 ratings3,778 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,220)
  3. 3 stars10% (829)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 1,461-1,470 of 3,771 reviews
Sep 8, 2020
Reviewer name: Swells
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serta Pillows

Initially loved these pillows and I guess with such a wonderful price, I shouldn’t complain, but these pillows tend to mash down. They are easily fluffed back up. All in all a great buy.

Helpful?54IPP9DRL5JC13767370453
Oct 6, 2023
Reviewer name: Sams Plus Member
4 out of 5 stars
4 out of 5 stars review

Comfortable queen size gel Serta pillows

Queen size pillow with good support. The pillows have a nice balance between firm and soft. Retain their shape. For those who have a preference for slimmer pillows, these are a little on the fuller side.

Incentivized Review
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Feb 15, 2019
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Strage thing happened

I have carpal tunnel in my right hand. It makes no sense but my hand did not wake me up at night. I will still have on sleep on my right side until my surgery. T.he pillow is heavy and firm but I love it.

Helpful?54IPP9DRL5JC13767370453
Jan 2, 2025
Reviewer name: Cj
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Better than expected

More comfortable than expected. I normally don’t like foam pillows because they don’t support my neck properly. These do. I bought a couple more for my extra bedrooms.

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Sep 27, 2023
Reviewer name: Mo
3 out of 5 stars
3 out of 5 stars review

It’s an ok pillow

It’s an ok pillow, I’m used to my memory foam that lasted me for years, never went flat and always felt the same support from day one, haven’t had this pillow for long however I don’t think it will last long before I have to replace it

Incentivized Review
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Sep 30, 2023
Reviewer name: Wonderful hometown brew
3 out of 5 stars
3 out of 5 stars review

Firm but cool

While the pillow was cool all night, it was a little too firm for my neck. Worked great for an arm support. Also works well if resting on the couch to read a book. Not too firm and hard but had little sink-ability.

Incentivized Review
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Aug 16, 2018
Reviewer name: Slpqn
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice Pillows

Have had these pillows a few weeks. So far they feel nice. They have a slight odor and package tells you to let them air out a few days before using them. That does help the odor. A good buy for the price.

Helpful?54IPP9DRL5JC13767370453
Oct 2, 2023
Reviewer name: Ibrahim
2 out of 5 stars
2 out of 5 stars review

Strong chemical oder

The pillow is not too soft or too firm, which would have been perfect for sleeping. The only issue we had with the pillow is that it came with a really strong chemical oder so we have not been able to actually use it.

Incentivized Review
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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows is not providing you with the quality experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 28, 2023
Reviewer name: hockeymom
5 out of 5 stars
5 out of 5 stars review

cooling Gel memory foam pillows

Highly recommend this product, it has kept its shape well, while other similar pillows have let me down. On top of how comfy it is the cooling aspect has been nice and doesn’t make your head or face get hot.

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Oct 11, 2023
Reviewer name: Paola
5 out of 5 stars
5 out of 5 stars review

Best pillow ever

The pillow was amazing! The gel was so different yet so unique and felt amazing! I’m a hot sleep so this pillow definitely helped cool me. Although I have other pillows this is by far the best I have ever used!

Incentivized Review
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