Pillows came without marked packaging so I have no idea which Serra pillows I received. I used the cooling pillows while on vacation and liked do well i ordered for home. but the ones I received at home seem to run warm and I find myself waking up sweating. My imagination?

This is great pillow. Very comfortable and very affordable for the price. The only thing I don't get is the cooling part. I don't see how this or any product of this type can be cooling. But I did not get it for that, I got it for comfort which it exceeds my expectations.

I bought these pillows before and I gave them to my mom and she loved them then I bought a couple for myself and they had just been wonderful they don't go flat they don't make you hot or anything like that and they let air flow through them pretty good now I'm buying two more as a gift for the holidays if you purchase these you will not regret it

Well i was excited when i saw gel cooling pillow i have one i got from sams over 10 years ago i absolutely love but when i received this one i opened it up only to discover it was gel particles chopped up and didn’t feel like it was cooling that much or at all so i gave them to my daughters who loved them so it was a win win but im not a fan of how it was just chopped up parts inside the pillow case if anything gets spilled on it by accident not sure how to really clean them

Great memory foam pillow for the price. Starts off super cold and is able to stay fairly cool through the evening. This may be a little firm for back sleepers but just right for side sleepers. I like that they included a card for washing instructions—nice touch. Buyers should be aware though that this “cushion” is actually made up of several small foam pieces or “micro-cushions” versus one single foam piece.

My husband and I agree that these are the two best pillows in the house. Usually we sleep with you down feather pillows. These pillows are nice and hefty, yet still contour to our neck and head. Overall, I’m really impressed. It lost one star for smelling strange out of the box but the weird plastic smell dissipated overnight.

I love these pillows for the fact they are so fluffy and don't seem to lose their shape but I still need to break them in a little more before I can give them 5 stars. I do enjoy the fact that they are cooling. I stay hot all the time. So, having the cool side of the pillow is amazing.

Thank goodness it comes with two pillows so you can combine the stuffing into one pillow and end up with a one regular sized/stuffed pillow. It’s falsely advertised as a “cooling gel” pillow. There is no cooling gel whatsoever in this thing. I have ordered this exact brand/pillow in the past from other sellers and I assure you, what I just received is NOTHING like the ones I have received in the past. This is the WORSE a foam chip pillow ever! And sleeps extremely hot.

An amazing deal..two pillows for under ten bucks and the deal makes me a little suspicious about them....what could be wrong with them? After two weeks I have no problems with the Serta Cool Pillows. It remains to be seen as to how well they will hold up. While not really cool, they don't seem to be as hot as a "regular" pillow, whatever that is. (We have lots of "regular" pillows in the house among the bedrooms... they all seem to feel "hot" after an hour or so of attempting to sleep.) So far, the "Cool" pillows are an improvement. They're fairly firm. We bought six.

I have a neck injury and after purchasing dozens of pillows, I finally found one that supports my neck. It molds to my neck and head. I'm a side sleeper and so far it has helped me snore less. I can easily form/tuck the pillow around my neck for additional support on my head and it stays that way not to mention that the material is cooling. I bought my mother and my children a set as well. Awesome pillows!!!