Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,906 ratings3,686 reviews
  1. 5 stars57% (4,540)
  2. 4 stars15% (1,193)
  3. 3 stars10% (792)
  4. 2 stars6% (479)
  5. 1 star11% (902)

Member photos

  • +2005 images
Sort by |
Showing 1,431-1,440 of 3,681 reviews
Apr 28, 2020
Reviewer name: Sonia
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Buena calidad

Yo compre estas almohadas para mis hijos y les encantaron, son suaves y no se aplastan. Le di solo 4 estrellas por que cuando llegaron tenian un olor super fuerte y tuve que echar a lavar el cover.

Helpful?54IPP9DRL5JC13767370453
Sep 30, 2023
Reviewer name: Perfect workout beverage
5 out of 5 stars
5 out of 5 stars review

By far the best pillows - ever!

By far the best pillow i've ever used! Cool to the touch, soft, and yet somehow a bit firm in structure. Gel insert is cool to the touch, as well. We started with 2 pillows and have since added these to all our rooms.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 29, 2023
Reviewer name: Moey
2 out of 5 stars
2 out of 5 stars review

Not that cooling hard pillow.

I got this pillow it’s not like what it says it’s not that cooling it’s hard personally, I prefer the king size pillow. Woke up with a stiff neck. Using it as a back pillow for now. Personally, I don’t recommend if you like soft pillows.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows is not providing you with the quality experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 27, 2023
Reviewer name: Husband
4 out of 5 stars
4 out of 5 stars review

Husband's approval

I personally like a firmer pillows, but they are prefect for my husband. He really liked the way it kept him cool throughout the night. I was not able to keep them cool for me, but they did for the most part.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Apr 18, 2024
Reviewer name: Kaity
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Decent price

Great price, but they don’t hold a good shape well and they are not as firm/fluffy as I would have hoped. I have to fluff the pillow several times through the night and definitely before going to sleep.

Helpful?54IPP9DRL5JC13767370453
Nov 5, 2020
Reviewer name: WalmartCustomer
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

Very disappointed in the pillows. One of them had about half the filler/stuffing as the other. I expected a better product from such a well known company.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Mar 30, 2024
Reviewer name: Kmpdh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow

Great pillow. Was unsure since pillow has pieces of foam gel is not a single molded pillow. But once in use they are not felt. Pillow melts/molds to your comfort

Helpful?54IPP9DRL5JC13767370453
Sep 29, 2023
Reviewer name: Jackie
4 out of 5 stars
4 out of 5 stars review

Takes some time….

These pillows take some time to get used to but after a few days they are amazing. I enjoy the firmness but yet still soft. The cooling gel is a nice touch for warm sleepers. Going to purchase more for the other bedrooms.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 5, 2023
Reviewer name: herse182
4 out of 5 stars
4 out of 5 stars review

A little flat

These are definitely cooling compared to a cotton or down pillow. I sleep hot so I notice when my pillow stays cool. Deducting a star because while it is firm like I prefer the general feel is still a little flat for my liking.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Jan 29, 2023
Reviewer name: jj
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cool Pillow

Never had a cooling, memory foam pillow before. Got used to it pretty quickly. Doesn't hold the cooling as long as I thought it would. Still a nice pillow.

Helpful?54IPP9DRL5JC13767370453