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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 1,421-1,430 of 3,475 reviews
Oct 18, 2023
QG
5 out of 5 stars review

Love this Pillow!

This pillow is very comfortable and it keeps its shape very well. These pillows come with zippered pillow cases that you wash with the pillow which I love. No sweating at my head or neck even though I'm bundled up to my chin. The packaging came with instructions to wash the pillows also which was definitely a plus. I will definitely be getting another set to replace more pillows.

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May 5, 2025
Del808
3 out of 5 stars review

Verified Purchase

Not so cool

The cooling ability of the pillow will be eliminated when you put your own pillowcase. I don’t plan on using a pillow without a pillowcase so no longer providing that benefit. I do like the gel foam but lacks support. Within the first minute my head is almost flat to the bed as if I wasn’t using a pillow.

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Sep 29, 2023
Lucyloo
5 out of 5 stars review

Feels as if you’re sleeping at a 5 star hotel

As someone who gets super hot as they sleep, this is a lifesaver. It is nice and full but not stiff as you lay your head down. As I was younger I gravitated towards feather pillows but this is much better for the support I need throughout the night. Highly recommend, I just ordered another pack for my kids as they now want “mommy and daddy’s pillows” so even the kids enjoy them

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Jan 6, 2024
Kathy Wrenn
5 out of 5 stars review

Verified Purchase

No More Neck Pain

I slept on this pillow at my mother-in-laws and noticed I woke with no neck pain. She graciously ordered a set for me from Sams Club and had them sent to my house. They were there when I arrived back home after Thanksgiving. Now I have no neck pain.

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Mar 17, 2024
T Smith
5 out of 5 stars review

Verified Purchase

Adjustable comfort

Great nights sleep. As with all pillows you will experience some settling from the fill material. Unlike most pillows, this one has a zippered inner liner that allows you to add or remove material as needed over time. Love the removable outer cover which makes keeping my pillow clean easier than expected.

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Oct 4, 2023
Kat
5 out of 5 stars review

Squwishy yet Firm!

Pillows are important to our sleep! These pillows are lovely! Just squwishy enough without going flat. And just firm enough you are not stiff! And the cooling is a light of my life! Air flow in my house isnt amazing so sleeping with these pillows is a game changer!

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Sep 30, 2023
blthiewes
5 out of 5 stars review

Great Pillow

Love these pillow they are so comfortable that im able to sleep through the night. You CAN wash them, but maybe only 1-2 times & then you need to buy a new one. I do like “ my pillow” , but it sound like Rice Krispies in you ear! This pillow is perfect! Heavy ( in a good way), cradles your head, squishes into shape & not hot. Love it!

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Dec 8, 2021
KristinElizabeth
4 out of 5 stars review

Verified Purchase

Good and Bad

I loved the first two pillows I bought so I got four more. When I opened the package there was stuffing all around the box and they had a strange chemical smell. I used a lint roller to get the stuffing off the outside of the pillows and checked for rips in the fabric, there were none. I washed them and dried them for two hours. The smell is better but not perfect. I want to like these but they are disappointing after the first two were so great.

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Oct 1, 2023
Needs less Filling
1 out of 5 stars review

Too thick for someone with neck issues

I wanted to like this so much but just couldn’t settle in. While the cooling effect seemed intriguing, the pillow was too dense for someone with neck issues. Couldn’t get comfortable. Too thick to rest so never actually felt the cooling effect, Just more neck pain.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows is not providing you with the quality experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Jan 8, 2019
Nana
2 out of 5 stars review

Verified Purchase

Not What I Expected

I bought these pillows for my daughter who had slept on my pillow that I purchased from Sam's Club store and she loved it. I thought it was the same pillow but this set was very different - hard and not very flexible. She had tremendous pain from using the pillows just 1 night. Very disappointed and I had it shipped to another state so it was not worth having it sent back.

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