I like how easy it is to wash these pillows; they fit in the washing machine no problem and dry quickly. The down side, for me, was how lumpy the pillow is because of the filling is large clumps. I have not noticed the cooling factor like others pillows. However I do like how well the pillow holds its shape while I am sleeping.

I usually wake up with wet hair from sweating at night. Since I bought this pillow I haven't woken up with wet hair once! I like the height of this pillow( I'm a side sleeper) but if it feels too high sometimes just give it a punch and it's perfect again!

If you’re someone that suffers from neck pain from bad pillows, toss those and get this one immediately! I used to have to stack two thin pillows to get the height and support I needed. I found new regular pillows to be far too tall to be comfortable, but this pillow was perfect!! It’s just firm enough to support your neck but not soooo tall that it kinks your neck. The cooling feature is amazing also!! No more flipping pillows in the night!

I bought these pillows a little over a month ago. I’ve been searching my whole life for the perfect pillow and I FINALLY FOUND IT! These pillows were a great bargain and they’re absolutely perfect.My daughter came for a visit and I thought she was going to steal one lol Guess I’ll be buying more.

First of all.. these problems are no cooler than any other pillow I've ever had.. in fact I felt they were warmer than some not advertised as cooling.. also they have a strange odor to them.. I wouldn't call the smell dirty but almost like some kind of weird chemical smell.. whatever it is it's strong .. they are fluffy for now but if I would have known that the cooling claim was false I would have never gotten them.. Serta dropped the ball on these.. cooling needs to be taken off the label.. I've only napped on them for 2 hours and I woke up quite hot wear my face was in contact with the pillow..

100%Polyester is what the tag says . No mention of Serta. A fake knock off $2 pillow. Made in China and finished in the US. I’m not just saying that the tag does. Bought it around Christmas for my guest bedroom,soot took a couple of days for me to actually pull them out of the packaging to realize they were garbage.

I have used this pillow for the last several nights with the weather changing from hot during the day to cold at night. I have not noticed the "cooling effect" because when I lay down it doesn't feel cool. It is a firm, but a squishy pillow, for that I would recommend.

This is a great quality pillow. I haven’t actually noticed a “cooling” effect but I am a very hot sleeper. Other than that I do still think this is a great pillow, it is dense without being too firm and feels like it will last quite awhile without losing shape. I will likely purchase more in the near future.

This pillow is simply exceptional. It's like the epitome of brilliance, but in pillow form. The delivery was impressively fast and unwrapping it was a delight. To my surprise, it came with a zipper cover already on. We slipped on some new pillow cases and decided to test them out on the sofa during a movie night. However, I ended up missing the movie because I fell asleep! The comfort level was off the charts, I haven't experienced such restful sleep in a long time. Initially, I had my doubts because I've heard that memory foam can be hot and harden over time. But this pillow proved those assumptions wrong. I'll definitely be purchasing more.

I used the Serta Gel Memory Foam Pillows for the last 2 weeks. I love the firmness of the pillows and the way they don't loose their shape. They mold to your head perfectly. I also loved how cool they stay throughout the night and prevent you from heating or sweating. One thing I dislike was the first couple days they have a distinct smell from the packaging or maybe could have been from the manufacturer or materials used. But the smell does go away after a few days. I will definitely continue to use these pillows.