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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,175 ratings3,778 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,220)
  3. 3 stars10% (829)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 1,391-1,400 of 3,771 reviews
Jan 14, 2026
Reviewer name: WILLIAM
1 out of 5 stars
1 out of 5 stars review

pillow is listed as 20x26 ....the 2 that i got were 18x20 ...lost the pillow in the pillow case ! lol . someone needs to check the measurements Again !

Helpful?54IPP9DRL5JC13767370453
Jan 27, 2026
Reviewer name: Kevin
2 out of 5 stars
2 out of 5 stars review

They certainly are pillows. Not good ones, but they offer some cushion and double perfectly as pumching bags; a function youll get plenty of use out of everynight when youre trying to get all the lumps out

Helpful?54IPP9DRL5JC13767370453
Dec 22, 2025
Reviewer name: Nikki
1 out of 5 stars
1 out of 5 stars review

Horrible

At first the pillows were nice and comfortable but after a few weeks they became really firm. I am having really bad headaches, neck, and back pain. I do not recommend this pillow.

Helpful?54IPP9DRL5JC13767370453
Jan 17, 2026
Reviewer name: Cicily
1 out of 5 stars
1 out of 5 stars review

Great price; terrible quality

These pillows start out great, but didn't even last a month before they were fully smashed and non existent on support! Don't do it, as they are not worth it!

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Jan 8, 2026
Reviewer name: GLEN
1 out of 5 stars
1 out of 5 stars review

Not a good buy when the pillow doesn't meet the hype it presented in description. smells awful like mold flattening after 1 week very disappointing given as gifts too.

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Jan 23, 2026
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

Hated my Thick heavy expensive Memory Foam pillows

If you like memory foam but not the heavy thickness of them these are for you. You can easily maneuver the pillow to your liking and your head rest so easy on its surface. Highly recommend!!

Helpful?54IPP9DRL5JC13767370453
Jan 17, 2026
Reviewer name: Brooke
2 out of 5 stars
2 out of 5 stars review

These pillows were awful! They were lumpy and not comfortable at all. I bought one for my mom and myself. And neither one of us liked them. My friend bought a set and didn't like them either.

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Jan 28, 2026
Reviewer name: Lora
4 out of 5 stars
4 out of 5 stars review

We use these on our kids beds. For the price they can't be beat. Easy to exchange if they get dirty or when they get too flat. not overly stiff or bulky. They lose their loft fairly easy which is a downside.

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Oct 18, 2024
Reviewer name: Brenda W
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing

I wanted to love these pillows, but they are quite disappointing! All the foam packs together where you lay on them, making them hard and flat. They do regain their shape when fluffed, but as soon as you use them they flatten again.

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Jul 16, 2021
Reviewer name: Darlene
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

PERFECT PILLOWS, once washed

Well-filled pillows of moveable foam pieces. Foam ODOR is real strong, even after airing out. Easy to wash and dry to remove most smell. Great price. May remove some filler for desired thickness. Fast shipping.

Helpful?54IPP9DRL5JC13767370453