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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,913 ratings3,689 reviews
  1. 5 stars57% (4,544)
  2. 4 stars15% (1,194)
  3. 3 stars10% (793)
  4. 2 stars6% (479)
  5. 1 star11% (903)

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Showing 1,381-1,390 of 3,684 reviews
Aug 15, 2023
Reviewer name: DMD
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I on the fence

I think it cools me. Maybe a little lumpy for my taste

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the comfortable sleep experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 8, 2020
Reviewer name: Vicki
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

New Pillows

These were a little too large (fat) for us both. Just a personal preference!!

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reply from Serta Team

Hello Vicki, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 11, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Make sure to flip everyday.

Love these pillows. I flip them everyday when I make my bed. So comfy and I use 2. I have bought a few times over the years.

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Nov 2, 2021
Reviewer name: Rita
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice pillows

Nice pillow, but I do not agree with the cooling part.

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Feb 2, 2023
Reviewer name: ASmith
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It's a good one

It is a little soft, but one of the better pillows that I have used in a while.

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Jun 10, 2026
Reviewer name: Andrea
1 out of 5 stars
1 out of 5 stars review

If you have allergies of any kind do not get these pillows. The smell of them made me so sick. I just threw them away. Do not buy!

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Feb 13, 2023
Reviewer name: LMoTX
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy chunky foam

Super price for two pillows that are not flat. Foam chunks so they give but stay plump.

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Feb 27, 2021
Reviewer name: RJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AWESOME Cooling/ Gel Keeps Its Promiss

Fantastic Find ! I LOVE A Heavy Pillow ! I'm A Side Sleeper ! Plus It Stays Cool !

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Dec 24, 2022
Reviewer name: Sheryl C
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not worth ordering!

Went flat really quick!Got what I paid for I guess!

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reply from Serta Team

Hi there. We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jul 18, 2017
Reviewer name: dodgechallenger1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

nice pillows

I bought these pillows 1 month ago, very nice pillows for the price.

Helpful?54IPP9DRL5JC13767370453