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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,175 ratings3,778 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,220)
  3. 3 stars10% (829)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 1,371-1,380 of 8,168 reviews
Nov 15, 2021
Reviewer name: Beverly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Nights Sleep

I’ve purchased these in the past for myself. I enjoy mine so much I’ve decided to gift them this year.

Helpful?54IPP9DRL5JC13767370453
Feb 15, 2023
Reviewer name: JB
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Stinky

These used to be so much better. However this time around they had a horrible chemical smell that did not dissipate after three weeks plus

Helpful?54IPP9DRL5JC13767370453
Mar 12, 2021
Reviewer name: Tired mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love!!!

Perfect!! I was tired of cheap pillows that go flat within the first night. This is a heavier pillow that stay s fluffy!

Helpful?54IPP9DRL5JC13767370453
Sep 13, 2024
Reviewer name: peggy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

pillows become flat after use for a few weeks

pillows are super thick and after laying on them for a couple weeks there don't as much support as i thought they would

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Mar 7, 2021
Reviewer name: Messer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillows

Love these pillows. This is the second time I have purchased these. They are the best and never go flat!!

Helpful?54IPP9DRL5JC13767370453
Oct 21, 2021
Reviewer name: June
1 out of 5 stars
1 out of 5 stars review

Not the same quality

I have the same pillow from a couple of years ago. Huge difference. The new one goes flat almost immediately.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello June! We would like to apologize for your recent experience. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 888-999-0499. Thank you.

Jun 12, 2025
Reviewer name: Crysa16
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love these pillows.

We absolutely love these pillows. We had to purchase more for additional rooms that just needed these very comfortable pillows.

Helpful?54IPP9DRL5JC13767370453
Aug 9, 2024
Reviewer name: Bobby
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pillows

These are good quality and seem like they will hold up well. These are foam pillows and have a good amount of loft

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Nov 11, 2024
Reviewer name: MM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good but chemical odor

Very comfortabke pullow but it has a lot of chemical smell. Its been seveeal weeks and i can stoll smell it

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Aug 8, 2017
Reviewer name: jazzie
5 out of 5 stars
5 out of 5 stars review

Soft but not flat, love these pilows

I bought these pillows last week and they are great, recommend them. Love that they have washable covers

Helpful?54IPP9DRL5JC13767370453