They are much better than other cooling pillows I have bought. Your head doesn't really feel cool, but I don't wake up in the middle of the night thinking my head is going to catch fire. I am a side sleeper and thought they would be to soft, but they are really very comfortable. Would definitely buy again.

I bought these pillows for my mother, who is getting older and sleep sometimes is evasive. She said that these are the nicest pillows she has ever had in her entire 70+ years. I purchased them in the first place because my husband and I had a pair and felt the same way. They are the bomb!

My husband is very picky when it comes to his pillow and he told me love the pillows. It was soft and sturdy as well. It fits nicely around his head and allow him to sleep well at night. He had not woken up in the middle of the night with these pillows.

Okay pillows. Best for the legs or propping you up to read, but not for the head, much too high. You can take out the filling, though it's a messy operation since this is filled with leftover foam pieces (waste product from the factory) from other foam pillows. Not overly recommended, but it does have good use by other means as I mentioned above. Not bad or good, your mileage will vary. One positive purpose for these pillows is that they help keep foam waste out of landfills.

Serta cooling gel memory foam pillows work great! My husband gets night sweats and he was so excited when we got these. The cooling effect is awesome!! The gel makes the pillow very comfy and definitelyhas kept up the shape.Would definitely recommend!

I have no idea what the purpose of this pillow is. It is lumpy. I guess I should have known this from the description "cluster pillow"? I didn't even try to use it, just returned it to Sam's. Sure glad I also ordered the Bellagio pillows as a backup. They are terrific.

I bought these pillows for my girls, 6 & 8, and they noticed the first night how comfortable these pillows were for them. I’ll keep buying these pillows for them. They seemed firm but not too firm. If they made king size, I would have bought some for myself.

I ordered 4 sets of (2 pack) Serta Gel Memory Foam Pillows. I only received 3 sets & I have sent Sam's a complaint, they never responded. So, I paid 59.40 for 3 sets instead of 4. The pillows are nice and comfy, although you wouldn't want to have a pillow fight with these pillows

BEWARE! My pillows came in semi opened bag not with the big label like is shown...and pillows are not what I expected. They are heavy and not cooling at all, I had bought a pillow years back that I loved so much and unfortunately I left at an airbnb. So I thought maybe this pillow would do but no...I hate that its not cooling. Ugh, I'm mad at myself for ordering them.

I was impressed with these pillows. I didn’t have to flip my pillow throughout the night because it never got too hot. I loved how you can take out some of the stuffing to get the right thickness and firmness. It kept its shape well. Only complaint I had was it felt slightly lumpy. The memory foam is cut up instead of solid so you can feel the little chunks. I got used to it after a couple days so it doesn’t bother me as much.