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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,175 ratings3,778 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,220)
  3. 3 stars10% (829)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 1,351-1,360 of 3,771 reviews
Jul 12, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Best bargain pillow!

Finally a pillow to support my neck without sinking into it with just enough softness to sleep on my side. Perfect for the price!

Helpful?54IPP9DRL5JC13767370453
Sep 8, 2020
Reviewer name: Vicki
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

New Pillows

These were a little too large (fat) for us both. Just a personal preference!!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Vicki, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 6, 2025
Reviewer name: Nunya
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Gross Pillows

Lumpy, smelly, uncomfortable

Helpful?54IPP9DRL5JC13767370453
Sep 5, 2025
Reviewer name: Debra Pregont
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not

Way too hard…couldn’t even turn my head during the night. Absolutely hated them

Helpful?54IPP9DRL5JC13767370453
Sep 5, 2025
Reviewer name: KGord
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible purchase

aweful, lumpy, heavy, do not purchase, wish I could return!

Helpful?54IPP9DRL5JC13767370453
Jul 24, 2026
Reviewer name: Paola
5 out of 5 stars
5 out of 5 stars review

love them. just buy them.

I like them personally, easy to wash and reshape. they last quite a few months. ive bought Like 10 pairs of these and they never disapoint.

Helpful?54IPP9DRL5JC13767370453
Sep 11, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Thumbs down

These pillows suck. So lumpy after one night and they're not cooling noticeably at all.

Helpful?54IPP9DRL5JC13767370453
Aug 27, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

SAVE YOUR MONEY

Avoid at all cost the pillows are flat after a week of use

Helpful?54IPP9DRL5JC13767370453
Aug 28, 2026
Reviewer name: Brian
5 out of 5 stars
5 out of 5 stars review

Customizable

I enjoy being able to adjust the filling to customize it for myself!

Helpful?54IPP9DRL5JC13767370453
Aug 25, 2026
Reviewer name: Kaitlin
1 out of 5 stars
1 out of 5 stars review

listen I am not trying to sleep like little orphan Annie. these are lumpy and awful.

Helpful?54IPP9DRL5JC13767370453