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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,913 ratings3,689 reviews
  1. 5 stars57% (4,544)
  2. 4 stars15% (1,194)
  3. 3 stars10% (793)
  4. 2 stars6% (479)
  5. 1 star11% (903)

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Showing 1,341-1,350 of 3,684 reviews
Dec 30, 2025
Reviewer name: GUY
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice product

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Jan 24, 2026
Reviewer name: Gina
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Little too hard

Pillows

Helpful?54IPP9DRL5JC13767370453
Jan 17, 2026
Reviewer name: Glenda S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

pillows good value

Good pillows

Helpful?54IPP9DRL5JC13767370453
Sep 13, 2022
Reviewer name: herf
1 out of 5 stars
1 out of 5 stars review

Foul Chemical Odor-Cooling Gel Memory Foam Pillows

Bought these yesterday....they are going to be returned today. After opening the packaging, an overwhelming chemical odor pervaded the air. The first thing I thought was improperly cured foam and harmful VOC's. This is usually the results of improper production and/or poor quality controls. Very saddened to see this type of product at Sam's.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

We are very sorry to hear about your experience. A new foam smell is common with a new product as it is put in the packaging very soon after production. Sometimes it can take up to 5 days for the smell to dissipate. However all of our foam products are certified by CertiPUR-US and our products mostly off-gas carbon-dioxide. We hope this helps!

Jan 24, 2026
Reviewer name: S Andrews
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy

Comfy

Helpful?54IPP9DRL5JC13767370453
Mar 13, 2026
Reviewer name: Cindy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price

Great product

Helpful?54IPP9DRL5JC13767370453
Aug 12, 2026
Reviewer name: Carolyn
2 out of 5 stars
2 out of 5 stars review

lumpy and smelly

Helpful?54IPP9DRL5JC13767370453
Aug 13, 2018
Reviewer name: Rhonda
3 out of 5 stars
3 out of 5 stars review

NOT FOR ME

These are nice pillows. They are of good quality. They are just not for me. I need to keep my head and neck in a stable position all night long if possible. Your head sinks into these and there is no real stability. When you have arthritis in your neck, when you get older, the Less movement in your spine and neck at night the better. They are huge and very hard to maneuver.

Helpful?54IPP9DRL5JC13767370453
Feb 4, 2026
Reviewer name: Kevin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ideal

Awesome

Helpful?54IPP9DRL5JC13767370453
Jan 20, 2026
Reviewer name: Jm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

holds its shape

Great pillow

Helpful?54IPP9DRL5JC13767370453