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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 1,341-1,350 of 3,771 reviews
Sep 6, 2025
Reviewer name: Nunya
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Gross Pillows

Lumpy, smelly, uncomfortable

Helpful?54IPP9DRL5JC13767370453
Dec 24, 2022
Reviewer name: Sheryl C
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not worth ordering!

Went flat really quick!Got what I paid for I guess!

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reply from Serta Team

Hi there. We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 8, 2020
Reviewer name: Vicki
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

New Pillows

These were a little too large (fat) for us both. Just a personal preference!!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Vicki, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Mar 3, 2021
Reviewer name: Sandy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ok

Ok, but comes with a bad smell. You gotta let pillows air out a few days before using them.

Helpful?54IPP9DRL5JC13767370453
Nov 26, 2021
Reviewer name: Alliecat1004
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic pillows

Fantastic pillows. They hold their shape and keep you cool.

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Feb 27, 2021
Reviewer name: RJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AWESOME Cooling/ Gel Keeps Its Promiss

Fantastic Find ! I LOVE A Heavy Pillow ! I'm A Side Sleeper ! Plus It Stays Cool !

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Feb 13, 2023
Reviewer name: LMoTX
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy chunky foam

Super price for two pillows that are not flat. Foam chunks so they give but stay plump.

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Jul 18, 2017
Reviewer name: dodgechallenger1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

nice pillows

I bought these pillows 1 month ago, very nice pillows for the price.

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Nov 2, 2021
Reviewer name: Rita
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice pillows

Nice pillow, but I do not agree with the cooling part.

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Feb 2, 2023
Reviewer name: ASmith
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It's a good one

It is a little soft, but one of the better pillows that I have used in a while.

Helpful?54IPP9DRL5JC13767370453