This pillow is very different from a typical pillow. The memory foam is shredded up pieces (see pic) inside a zip case. It is a very thick pillow, too thick for me as it holds my head at a weird angle and hurt my neck. However it is useful to prop myself up in bed for reading as it does hold its structure and not cause me to eventually sink down. I will be keeping these pillows for that use but not to actually use for sleep.

I have been using the Serta Cooling Memory Foam Pillow for a few days and so far have been pleased. My only complaint is that I wish the pillows were bigger in length. It is a standard Queen but it is a relatively short pillow. The memory foam is a little different than standard memory foam pillows due to the cooling component. It does not retain the form of your head like a standard memory foam does, but the trade off is worth it and it gives a little more support to your head and neck. I am a hot sleeper and the cooling effect is very nice.

These are cooling gel pillows but I noticed only a slight difference in coolness compared to my other pillows. However, it has maintained its cushion and hasn’t gone flat yet, I enjoy the memory foam feature. I like that it has the removable covers so it can be washed. It does come with a noticeable chemical smell which I don’t care for, but it came out after just one wash so that was easy to fix. You should always wash fabric items before use anyway, so it was not a big deal. Overall, I like these pillows and will get some additional ones to replace my other pillows too.

I really like the Serta Cooling Memory Foam Pillow and will continue to use it although I didn't really feel the cooling. I like the thickness and the memory foam. My husband, however, likes a really thin pillow and couldn't sleep on this pillow because it was too thick as you can see in the photo.

These pillows are not stuffed with the traditional stuffing. The memory foam makes them incredible. They are by far one of my favorite sets out there. They are not stiff but have the right amount of cushion to support my head while sleeping. I don’t wake up from having a kink in my neck from the support it offers, it’s just right. I would highly recommend, I will definitely be getting these in a King size.

I have used these pillows for a few nights now. Very soft and comfortable. There is not as much memory foam as i prefer, it is more of a fluffy pillow than memory foam in my opinion. It does provide a nice cooling effect. Very good deal for the price and ive never had bad experience with serta pillows before. I would recommend this product if you like a partial memory foam partial fluffy pillow.

Not cooling enough for me

pillow does not get cool or feel cool feels like a regular standard pillow

The quality wasn't as good as I expected.I wouldn't buy this.

not enough support as a single, at least for me. works great with a thin pillow underneath. thanks.