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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,913 ratings3,689 reviews
  1. 5 stars57% (4,544)
  2. 4 stars15% (1,194)
  3. 3 stars10% (793)
  4. 2 stars6% (479)
  5. 1 star11% (903)

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Showing 1,271-1,280 of 3,684 reviews
Sep 27, 2023
Reviewer name: Brad
5 out of 5 stars
5 out of 5 stars review

Worth the buy!

Just received these pillows and I wasn’t exactly sure what to expect. They have like shredded memory foam/ cotton mixture inside that is more comfortable than your average cotton pillow. I would say the cooling aspect is sort of accurate I only had to flip the pillow once at night to stay cool. Overall I would say these make great pillow for a guest bed or as an extra on my bed as I don’t think I could sleep on it every night (I have a sensitive neck).

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Sep 30, 2023
Reviewer name: ANG4
4 out of 5 stars
4 out of 5 stars review

4.7 stars!!

Package and product arrived in great shape. I personally struggled the first night using them because I was so accustomed to my previous pillows. However, after that first night, I had no problem. They have the right amount of support, not overly firm or too soft. Total sleep inducers!! Wish they came in King size too.

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Oct 18, 2023
Reviewer name: Historygal
3 out of 5 stars
3 out of 5 stars review

Decent Pillow

The Serta Cooling Gel Memory Foam pillow is a comfortable pillow. Since sleeping with it I’ve noticed a decrease in the frequency of my neck pain. The pillow is a good size and provides decent support. When I first took it out of the package it had a weird smell but it went away after a few days. While I do like the size and support of the pillow I do not think the cooling gel is noticeable. In fact I have woken up sweaty a couple of times. If you’re looking for a pillow that has a cooling effect this is not the pillow for you. If you’re just looking for a comfortable pillow I think this one works fairly well. It’s firm enough to provide support and soft enough to be fairy relaxing.

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Oct 14, 2023
Reviewer name: Busymom
5 out of 5 stars
5 out of 5 stars review

Comfy!

This pillow is so comfortable! I was skeptical about it when I unpackaged it because it looked a bit too thick and firm, but this is probably the best pillow I have used. Most pillows that I buy feel amazing- for a week. After a week they seem to go flat and aren’t as fluffy or supportive. I’ve had this one for about a month and it’s great! My daughter loves hers too! I’m a side sleeper and it’s perfect.

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Sep 25, 2023
Reviewer name: PetraLopez210
5 out of 5 stars
5 out of 5 stars review

Soft and cuddly

In Texas, these types of pillows is a must have. I received two of them and I loved laying my head on it. The other one i got to cuddle with. They are very soft and cooling. They are going to be a breeze to put in the washer as well! I live that they came with a care guide and a zipper cover.

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Sep 26, 2023
Reviewer name: DJ
5 out of 5 stars
5 out of 5 stars review

Wonderful product!

Absolutely love, love these pillows! My husband and I are amazed at how soft and comfortable these pillows are. The form did change a little over time but not like most of the pillows we have purchased in the past. I appreciate the removable zip cover to ensure an extra level of sanitation, due to us having allergies. We definitely love them in the summertime because they are cool and comfy at night.

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Nov 18, 2025
Reviewer name: Geri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love them . Do not go flat

Review from walmart.com
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Dec 17, 2025
Reviewer name: Brian
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

misleading

pillow does not get cool or feel cool feels like a regular standard pillow

Review from walmart.com
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Jul 26, 2026
Reviewer name: Stacey
1 out of 5 stars
1 out of 5 stars review

they go flat as soon as you lay your head on them worst pillow i have ever had

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Sep 4, 2025
Reviewer name: Cakes G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Firm & Soft consistency

The perfect consistency of firm and soft that I was needing.

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