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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,913 ratings3,689 reviews
  1. 5 stars57% (4,544)
  2. 4 stars15% (1,194)
  3. 3 stars10% (793)
  4. 2 stars6% (479)
  5. 1 star11% (903)

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Showing 1,251-1,260 of 3,684 reviews
Nov 5, 2024
Reviewer name: Simon
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Don't bother if you need a one piece pillow

When you purchase a MEMORY FOAM pillow you are expecting a pillow made form a single piece of memory foam, not made from countless small pieces (left-over cut-offs) of the foam. It did not mention this fact anywhere in the ad. Added to that, is the fact that, so-far, it has taken a week to get rid of the chemical smell they had - a smell still not fully gone.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 16, 2025
Reviewer name: Lisa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

In consistent quality, not worth the money

This is a two pack of pillows, but the odd thing is that one pillow is pretty comfortable, but the other is already lumpy and uneven after a only a week of use. I was hoping that a company known for making good mattresses would know how to make a good pillow as well, but I guess not. I have finally learned that cheap pillows are never worth the money.

Review from walmart.com
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Oct 4, 2023
Reviewer name: Miss Monica
5 out of 5 stars
5 out of 5 stars review

Good for side sleepers

These pillows are really comfy but firm. I am a person whose neck hurts with firm pillows, so I appreciated that it had some fluff to it. When you place your hand on it, it is cool to the touch. Which is good for people who get hot like myself . I usually like a good memory foam pillow up until my 30s, but lately, the firm of the memory foam gives me back spasms . This pillow is gon for a side sleeper such as myself . I still don’t think I’ve met my match with the best pillow out there yet. For me, it’s the combo of various pillows that makeup my king sized bed. I would buy it if I had to purchase new pillows!

Incentivized Review
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Sep 27, 2023
Reviewer name: meachell13
5 out of 5 stars
5 out of 5 stars review

Two pillows for a good price

Two pillows for a good price. These pillows have some firmness but are not obnoxiously puffy. They offer support for the head and neck. There is an outer covering that can be unzipped and washed as needed, leaving the foam clusters intact inside a second covering.

Incentivized Review
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Sep 26, 2023
Reviewer name: Cg13
5 out of 5 stars
5 out of 5 stars review

Great pillow

I was surprised by the quality of these pillows. They have an outer cover with a zipper which is nice. It comes with instruction to wash them. They are soft but also firm. I had a good night sleep only using one of the pillows. I am a side and back sleeper. My husband also had a good night sleep and he is a stomach sleeper. They keep their shape nicely.

Incentivized Review
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Sep 30, 2023
Reviewer name: Yesi
5 out of 5 stars
5 out of 5 stars review

Nice comforable pillows

Lets start of first with liking them. I love that they are firm. I love firm pillows. When i lay down i dont want to sink into the pillows i want them to hold my head thats what these pillow do and i love them so much. They are also easy washing. Just throw the whole thing in and you are done. The one thing i dislike is it does have a smell so i had to wash it before using.

Incentivized Review
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Sep 30, 2023
Reviewer name: Mr and Mrs H
3 out of 5 stars
3 out of 5 stars review

Husband was a fan, i was not

My package included 2 pillows, i took one ajd my husband used the other. He very much enjoyed how firm the pillow was and said it was a keeper. I however didn't like the pillow for sleeping. For me it was too firm and left me with a stiff neck ewch night i used it. I do think those who like to sit up in bed and watch tv would enjoy the support it gives your back, it doesnt "deflate" at all unlike normal pillows.

Incentivized Review
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Oct 7, 2023
Reviewer name: Sev
5 out of 5 stars
5 out of 5 stars review

All around comfort!

I'm fairly picky about my pillows. I don't like the ones that flatten and stay flat within a month. Feather filled are nice until they poke you. Some memory foam pillows are just too stiff. But this pillow is different. It's firm yet soft enough to cradle the head nicely. Distributes the heat away so well I don't overheat in the night, yet not cooling me down to the point I get cold. Only drawback I've had is that my teenager and dog keep trying to steal them from me! I might need to get more for them!

Incentivized Review
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Oct 7, 2023
Reviewer name: Angie
3 out of 5 stars
3 out of 5 stars review

Not supportive enough for my head

I found it difficult to fall asleep on this pillow. It’s comfortable at first, but being a side sleeper I’m bothered by the “crackling” of the fibers as the pillow forms to your head. Once it does settle, I feel it’s too soft to give good support. That being said, it’s the perfect pillow to put behind your back for support that’s just right. I would’ve loved these when I was pregnant to support my belly and back.

Incentivized Review
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Sep 27, 2023
Reviewer name: Andi
5 out of 5 stars
5 out of 5 stars review

Fluffy pillow

When i received these pillows, i was a bit skeptical because of the way it was, then last night i slept on it and wow. i slept like a baby and it was even difficult to wake up in the morning. My husband also mentioned that he slept pretty well on that pillow. i would definitely recommend this.

Incentivized Review
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