Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

Member photos

  • +2005 images
Sort by |
Showing 1,251-1,260 of 3,771 reviews
Oct 7, 2023
Reviewer name: Angie
3 out of 5 stars
3 out of 5 stars review

Not supportive enough for my head

I found it difficult to fall asleep on this pillow. It’s comfortable at first, but being a side sleeper I’m bothered by the “crackling” of the fibers as the pillow forms to your head. Once it does settle, I feel it’s too soft to give good support. That being said, it’s the perfect pillow to put behind your back for support that’s just right. I would’ve loved these when I was pregnant to support my belly and back.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 29, 2023
Reviewer name: SERTA Foam Pillows
4 out of 5 stars
4 out of 5 stars review

Solid foam pillows

The pillows are pretty comfy and they seemed to hold up in thickness the few days we've used them thus far. We didn't really feel any 'cooling', but the pillows definitely didn't sleep hot. Time will tell is they continue to hold their shape but if they are easy to fluff (they have instructions included) then I foresee us using these pillows for a while.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 25, 2023
Reviewer name: KFrank
5 out of 5 stars
5 out of 5 stars review

Great pillows for the price!!

The pillows are very comfortable. My neck felt great the following morning. The gel conforms to your head and neck and the pillows did not go flat. They are cool to the touch. However, if you use a pillow case, you will not benefit from to cooling effect. There are actual gel pieces on the inside of the pillows. The zippered cases allow for easy cleaning/ washing. Overall, a great bargain for the price!

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Reviewer name: GarrBear11
3 out of 5 stars
3 out of 5 stars review

Stiff for a memory foam pillow but comfortable

It took a little to adjust to this pillow. The first few nights I’d find myself having a sore neck in the morning and not feeling like I got the best sleep. After the first few days it got better and I found this pillow to be fairly comfortable but doesn’t sink in the memory foam as much as I had expected and is a bit tougher. I did not notice the pillow being cool necessarily but it was a comfortable temperature. All around I think it’s a good pillow if you’re looking for a stiffer pillow in the memory foam spectrum

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 29, 2023
Reviewer name: Amy
4 out of 5 stars
4 out of 5 stars review

Thick comfortable pillow!

This pillow is filled with memory foam pieces. I did not think I would care for it at first, but after a few nights of sleeping with this pillow, it has really impressed me. I am a side sleeper and it seems to be the perfect thickness for me. My husband has also enjoyed this pillow. In his words "this pillow is awesome!". Really like that the pillow cover is removable for easy cleaning.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Reviewer name: meadnl89
2 out of 5 stars
2 out of 5 stars review

Dissapointing

I was very excited about these pillows. They look great upon arrival and seem very cozy; however, the material appears to be "chunky" instead of one solid material. This tends to shift around while your sleeping leading to discomfort over time. Also, that material on the outside makes a scratchy noise when you shift. As a light sleeper, this was a major problem. Also, the design is supposed to be cooling but it felt like they ran hotter than my other pillow that I was using prior to these. The price is great but I wouldn't recommend this.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 9, 2023
Reviewer name: Destyne P
3 out of 5 stars
3 out of 5 stars review

Memory foam firm

I was excited to try out these memory foam pillows. When I received the fluffy firm pillow I immediately put a pillow case on it and put it on my bed . To my surprise it’s more firm than I would like . I usually use two pillows but I don’t need two with this one . The memory foam helps support my head not my neck . I’m going to try it for a week more and see if I can’t love it .

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 27, 2023
Reviewer name: Angel sleep
5 out of 5 stars
5 out of 5 stars review

Awesome pillow

Well, these pillows are amazing I always worry about my neck, moving around feeling hot but was a awesome sleeping . I honestly slept like an angel. No problem with my neck is not hot and very comfortable, my husband loved it too. I might gonna buy more pillows for my kids and I know what kind I’m gonna buy. Thank you so much

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 27, 2023
Reviewer name: Tashia M
5 out of 5 stars
5 out of 5 stars review

Loved these super comfortable pillows

I loved these pillows. Although the pillows were on the small side and had a chemical type smell when pulling out of the plastic, they were super comfortable. The little memory foam pieces allow your head to lay perfectly and it’s really cozy. I used both pillows on my bed and slept like a baby without any neck discomfort. I recommend this pillow to anyone and would say it’s very similar to the “my pillow” brand of pillows.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Reviewer name: EmyB
5 out of 5 stars
5 out of 5 stars review

Flexible support

This pillow is a nice option if you like a lot of support. It feels like it’s stuffed with a bunch of small memory foam cubes…you get the support and firmness of memory foam with a little more flexibility because you can kind of smash it down more in places or build it up more in others. More support than a down pillow too, but a similar idea with being able to move the filling around a little.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453