I used the pillow for one week. The initial factory smell was off putting, but it went away after the second day. It definitively did not collect heat, as advertised, so that was nice. It’s a little harder and puffier than I prefer my pillows, which had me waking up with some neck pain when sleeping on my back. Sleeping on my stomach or side was fine. As a side note, my toddler also loved it as his own personal couch.

So thankful that it was a pack of two! I’m a side sleeper typically and I love that this pillow is flexible but doesn’t bunch up in little knots. In addition to being a side sleeper I use a pillow between my knees to help with my hips. This pillow is absolutely amazing when doubled over to relieve the pressure in my hips. The only downfall I’ve noticed at this point is that when I put a pillowcase on it, the cooling effect isn’t very noticeable. Since it has two protectors, I have opted to not use an extra pillowcase.

I am one of those people who sleep with like 5-6 pillows! I was able to decrease that to 3 thanks to these! The first two nights I considered the “break in” nights and wasn’t sure if I would love them but on night 3 I was sold! They conform nicely and do not feel lumpy or hard. The neck support is great! They don’t necessarily “put off coolness” but they stay cool all night. You don’t have to pillow flip to get the cool side of the pillow! The zipper enclosure is awesome for people who night sweat or who have kiddos! Great product!! I would absolutely recommend!

I used these pillows for more than a week before writing this review, just to make sure I could give an accurate one. I don't know if it was the pillowcase I used, but I did not find the "cooling" aspect to be noticeable, and it doesn't feel like memory foam to me. After the first night, I woke up with a crick in my neck, and having consistently and exclusively used it for several days, I can definitely say it has happened almost every morning since. People with other backs or necks than mine, or who sleep differently than I do, might have a totally different experience, though!

When i received this product i was actually thinking about buying some pillows for my daughters bedroom. Thankfully i received the Serta Gel Memory Foam Pillows. These pillows are very cushioned and very comfortable and very fresh my daughter loves them.

The Serta Gel Memory Foam Cluster Pillows are a highly supportive pillow filled with clumps of memory foam. They stay cool, and my daughter snatched one for herself right away, claiming it was super comfortable. It is highly supportive, so good for propping yourself and for side sleepers.

A welcoming change for my wife and I as we usually sleep with down pillows. The pillows are just soft enough to add some support. They also do have a cooling effect. Just don't put a pillow case. This will dampen the little cooling effect it provides. I also do like that the pillow has a removable case to wash. After a week's use I am very pleased with this pillow.

This is such an awesome pillow! One of my favorite perks is that it is machine washable. Having family members that drool, machine washable is a must! The pillow itself AND the cover are machine washable. I gave it 4 stars because of an odd smell when I first put my head on the pillow. The smell has now faded over time. The pillow forms to your head and becomes so comfortable, it must be all the mini-micro cushions inside the pillow. It never flattens throughout the night. Say goodbye to pillow fluffing!

Overall, this is one of the better pillows that I have used. The pros: it does not go flat over the course of the night, it is soft yet supportive, and provides excellent head/neck support for side sleepers. The cons: it is advertised as 'cooling'; however, I would not say that this pillow is any cooler than other pillows that I have used. The pillow does not feel hot through the night, but it is also not 'cool'.

The pillows come in a 2 pack which makes them a great value. The cooling feature is what was most appealing considering I am a hot sleeper. I have to say first, these pillows are similar fluffy and comfortable. I felt my neck and head were snuggled into the pillow nicely Now for the cooling feature. To the touch the pillows don’t feel cool, but I thought after I sleep on it , it would maybe “activate” this feature. Sadly it did not. It was slightly cooler than a normal pillow but for me it wouldn’t be the sole reason for purchasing. I do like that there is zipper on the side of the pillow to have the option to remove and wash which is a huge plus Overall. I would purchase the pillows again just not solely on the cooling feature.