Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

Member photos

  • +2005 images
Sort by |
Showing 1,021-1,030 of 3,771 reviews
Sep 28, 2023
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Best pillow I have owned!

Absolutely amazing pillow! My husband is very picky with his pillows and this one he absolutely loves it! We have had it for a few days and have never slept better. It’s soft but thick and the cooling aspect of it is amazing and doesn’t get us sweaty at night. Would definitely recommend this.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 3, 2023
Reviewer name: Joey
4 out of 5 stars
4 out of 5 stars review

Serta Pillow Review

When first received pillow, it seemed to have been harder and stiffer than expected. After sleeping and trying pillow out, I experienced a balance of both memory foam and a little feathery softness. I personally prefer a feather pillow but was a good mixture of memory foam and feather pillow.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 17, 2023
Reviewer name: Jamseis1217
5 out of 5 stars
5 out of 5 stars review

Memory foam pillow

This pillow has a nice plushy feeling to it. You can definitely tell just by looking at it that it is comprised of memory foam. My personal preference is more of a firmer pillow, which with the versatility of a memory foam you could adjust the stuffing to make it more or less firmer to your liking, which is nice.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Reviewer name: Amanda
4 out of 5 stars
4 out of 5 stars review

Good alternative to a feather pillow

I’ve always used a feather pillow but decided to give the memory foam a try. The first few nights I forgot I was even using a new pillow, so I would say it’s pretty comfortable. As for the cooling aspect, I did not notice anything special, but would recommend it to any feather pillow users like myself.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Reviewer name: Decent pillow
3 out of 5 stars
3 out of 5 stars review

Decent pillow but we would prefer more loft

My wife and I trial tested these pillows for a week. Overall a decent pillow but we would prefer more loft. This pillow is filled with torn pieces of memory foam that are contained within a separate zippered bag inside the outer pillow cover (see picture). This makes it easy to wash just the pillow shell and adjust the level of loft in the pillow. However, for folks with wider shoulders (like us) the pillow is short on enough stuffing to keep our heads as high as we'd like while side-sleeping. There was a bit of off-gassing smell the first night or two that did go away. The pillows are more on the soft side - with the memory foam, you do get a bit of compression indentation from your head, but that is easily corrected with a bit of fluffing to the pillow. The pillow didn't seem to excessively overheat.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 6, 2023
Reviewer name: Cmaloy6
4 out of 5 stars
4 out of 5 stars review

Good pillow for lounging

I have used the pillows multiple times over several days and can attest to their high quality. Each pillow provides ample support for my neck regardless of my body position. There is just the right amount of give that keeps my neck in the right position. I didn't really notice any cooling provided by the pillow but it did not feel hot either. I would say it's a great pillow for lounging.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 11, 2023
Reviewer name: Katie
3 out of 5 stars
3 out of 5 stars review

Comfy pillow but don’t notice the cooling

This is a great memory foam pillow. My husband and I both switched out our normal pillows to try these out. We have slept with them the last 2 weeks. So far it’s holding its shape and not sinking in the middle. I am a side sleeper and a stomach sleeper and I found it comfortable in both positions. My husband normally sleeps with a pillow that forms around the neck because he sleeps on his back. He said this pillow was okay but he preferred the one that had the extra support for the neck. As far as the pillow and the cooling features, I didn’t notice a difference at all. I have cooling sheets and pjs and so I know the difference and this pillow seemed like a normal memory foam pillow. It was comfortable and I had a great night sleep but I didn’t notice anything different from my other memory foam pillow.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 28, 2023
Reviewer name: ajarrard
5 out of 5 stars
5 out of 5 stars review

Cool and comfortable pillows

I really like these pillows they are large and oversized, after receiving my pillows. I used them and I would say they reminded me of hotel pillows. They are very comfortable and they do keep you cool while sleeping. I would definitely buy them again.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 3, 2023
Reviewer name: AJReview
4 out of 5 stars
4 out of 5 stars review

Cool Memory foam

Received 2 standard queen cool memory foam pillows. These are the first time using cool memory foam. I like a stiffer pillow and my husband for some reason, likes flat ones with no support. My husband used the pillow for a few days, but he didn't like it and went back to his flat pillow. I like more support and more fluff. So I actually enjoyed this pillow. We have a king size bed and I do think the Queen ones are a little bit too small for our liking so I will see if maybe there's a king size I could buy for myself. I really like the quality of this pillow. The cover that comes with the pillow has a zipper, you can wash the pillow with the cover on. It comes with instructions stating to leave the case on the pillow and wash it in cool water. I have yet to wash it yet since its brand new. I would suggest this pillow for anyone looking for a sturdy, comfy non hot pillow good quality pillow.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 29, 2023
Reviewer name: KD
4 out of 5 stars
4 out of 5 stars review

Great pillow

This pillow is outstanding! It is well made, regains its original structure almost immediately when you get off of it (so there is not going to be an indent or flat area over time from use). It also stays very cool which helps contribute to a good night's rest, no more tossing and turning, constantly trying to find that one spot on your pillow that feels a little cooler! Overall, great quality.This pillow far exceeded my expectations.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453