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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 1,001-1,010 of 3,576 reviews
Oct 9, 2023
Destyne P
3 out of 5 stars review

Memory foam firm

I was excited to try out these memory foam pillows. When I received the fluffy firm pillow I immediately put a pillow case on it and put it on my bed . To my surprise it’s more firm than I would like . I usually use two pillows but I don’t need two with this one . The memory foam helps support my head not my neck . I’m going to try it for a week more and see if I can’t love it .

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Oct 18, 2023
Historygal
3 out of 5 stars review

Decent Pillow

The Serta Cooling Gel Memory Foam pillow is a comfortable pillow. Since sleeping with it I’ve noticed a decrease in the frequency of my neck pain. The pillow is a good size and provides decent support. When I first took it out of the package it had a weird smell but it went away after a few days. While I do like the size and support of the pillow I do not think the cooling gel is noticeable. In fact I have woken up sweaty a couple of times. If you’re looking for a pillow that has a cooling effect this is not the pillow for you. If you’re just looking for a comfortable pillow I think this one works fairly well. It’s firm enough to provide support and soft enough to be fairy relaxing.

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Sep 17, 2024
Deanna
5 out of 5 stars review

Verified Purchase

Just what I needed

We like to keep 4 pillows on the bed. 2 for the head of the bed and two for leg rests. I just bought two pillows elsewhere and still needed two more. When I saw these. My thought was that the price wasn't bad. If we didn't like these. Or if they didn't work well according to the packaging claims. We could always use them for guest pillows. They are nice. Unsure how ling they will actually last. However, if they last for a year that is fine. Because they are not that pricey to begin with. My husband really likes these. So it is a win-win.

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Oct 4, 2023
Organization
4 out of 5 stars review

A solid pillow that is comfy

On first opening of the pillows you will want to let them air out for 3 days. The chemical smell is potent so you will want to be sure to air them out in the garage or a room that isn't used with good air flow. After using these for about a week here is what I have noticed: Pros: - Easy to fluff if getting matted down - For being a hot sleeper I didn't get too hot with these pillows - My neck hurt with other pillows, these seemed to form more to your head/neck which helped - Easy washing instructions to follow - Can sleep on side or back with these pillows and be comfy - Quality of the covers it comes in are durable Cons: - Airing out time 3 days (Probably should wash it right away after done airing out) - Drying time is 2 hours - Made of Polyurethane Foam which can be toxic depending on VOC level. Can cause issues with Asthma, Allergies and other respiratory issues.

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Sep 28, 2023
BB
4 out of 5 stars review

Comfy & Fluffy

Pillows were well packaged to avoid any moisture or shipping damage. Upon arrival, they had a strong factory smell. However, with 1 machine wash cycle and tumble dry it was fresh and fluffy! These pillows are very comfy for back and side sleepers (too fluffy for tummy sleeper). I gave it 4 stars because the cooling effect isn't as effective as advertised.

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Sep 27, 2023
Amanda
2 out of 5 stars review

Serta COOLING Gel memory foam pillows

I have used this pillow for the last several nights with the weather changing from hot during the day to cold at night. I have not noticed the "cooling effect" because when I lay down it doesn't feel cool. It is a firm, but a squishy pillow, for that I would recommend.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the cooling experience you are looking for. If you are looking for a cooler pillow Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 4, 2023
Too Much Honey
4 out of 5 stars review

Very soft

This pillow pack comes with two very soft pillows that feels like it is full of little chunks of foam. Alas, when you unzip it and look it really is just a bunch of little chunks of foam; honestly kinda looks like the pieces they’d pick up after trimming a big piece? Well, I really liked my pillow as I prefer the lay down and your head sinks in feeling but my wife couldn’t stand it because it had “no support”. So we compromised and gave it 4 stars.

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Oct 19, 2023
Ariam
4 out of 5 stars review

Dog and Kid approved

I bought this pillow 3 weeks ago and overall I’m really happy with the pillows performance it’s cooling and sinks you in which is great for me and my dog loves it! So does my kid she steals my pillows when I’m at work I always have a good nights rest on this pillow and have almost no complaints overall!

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Sep 27, 2023
SMorales
5 out of 5 stars review

Serta cooling pillow

I was skeptical at first, because it’s not your typical memory foam pillow. The inside foam consists of little pieces rather than a solid piece. However, after sleeping a few nights on it I’ve found it conforms very comfortably. It’s very supportive and best of all no neck pain in the morning. 10/10 would recommend.

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Sep 30, 2023
Kat
3 out of 5 stars review

Change in quality

This was sent a product review. I was very excited to received these pillows as I have purchased the exact ones from Sam's club over the years. But these are not the same gel memory I have. They feel like standard pillows but they are comfortable and full. But they don't get cool as my other ones. I definitely notice a change in the quality, it not firm when you press into them. For the price and brand, they are still ok to use.

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