This pillow is great for side sleepers like me. My other medium firm pillows had me waking up with a sore neck every morning. These pillows are soft and I woke up feeling great. I will say that I did not notice a cool effect but I also slept with the pillow shams on so taht coupd be the reaso. I would still recommend these without the cooling factor.

This pillow is so comfort and really keeps the shape throughout the night. I do feel like it has a great cooling effect to it. I liked these so much that I bought more for my house and the house I have as a short term rental my guests have commented on how comfortable the pillows are.

I have been using this pillow for just under two weeks now. This pillow is a shredded memory foam style pillow, and as with most memory foam products it takes some time for the smell to disappear. While it wasn't in use, I just left the pillow case and its protective cover off to allow it to air-out, and after two days the smell was gone. Some nights I have slept well using it, but other nights the foam seems to thin out where I lay my head so I wake up and have to flip my pillow to help disperse the memory foam shreds. Shredded memory foam is supposed to have a cooling effect, but I haven't noticed any difference in temperature between this pillow and my old, solid memory foam pillow. It's nice that this pillow has a protective cover you can remove, and the pillow containing the shredded foam also has a zipper that can be opened so you can add/remove foam to suit your fill preference. Overall it's an okay pillow. I'll probably alternate between several pillows I already own and this one, since no pillow ever seems to stay comfortable for me for longer than a few months.

If firm is what your looking for, then look no further. This pillow offers a firm support to your neck, shoulders ,and head. It has a cooling technology that allows to keep you cool and keeps you from sweating in your sleep. This pillow has a dual cover that offers the ability to wash the outer shell of the pillow and reuse, while the inner case houses the foam bits. I would recommend this pillow to those looking for a more firm pillow. Overall I am satisfied with this product and give it a 3 star only due to its firmness ( and it's not what I like to sleep on) the quality is there and the ease in being able to keep it clean is also there.

This pillow is super plush and well made! I don’t think it feels as comfortable as other memory foam pillows I’ve used in the past but it is very cozy which is why I gave 4 stars out of 5. It is nice that the outside portion zips so you could wash if needed!

I got these pillows as a sample and absolutely loved them. For a person like me thats has a lot of hair and sweats at night, these are great at keeping me cool. You notice the cooling effect immediately and it helps regulate your temperature for a better sleep. While they are a soft pillow they are also firm in the way that you don't sink. They are great at holding your weight up and reducing discomfort at night. They also come with a removable cover that can be washed and 1 year warranty. Definitely recommend.

Love Love Love this pillow. My husband and I tried this Serta Gel Memory Foam Cluster Pillows and had the best night sleep! Stays fluffy all night long, feels cool on a hot night, and cradles the head just right. This pillow far exceeds any pricey pillow. My husband is a hard one to please in the pillow department and he has had no complaints since we switched to these pillows. We have been using them for over a week now.

I really liked the idea of a cooling pillow, but I wouldn't say this pillow is any colder than and of the other pillows I've had in the past. However it is pretty comfy. It's very fluffy but not too soft. I have woken up without a sore neck, so that's a plus! I gave it 3 stars because it has a weird chemical foam smell that hasn't gone away over 2 weeks. I cleaned it the best I could, but I can still smell the foam smell through 2 pillow cases. If it weren't for the smell, I would have given it 4 stars. It's a good pillow, but I wouldn't buy it if I was looking for a "cooling" pillow.

I was excited to try out these memory foam pillows. When I received the fluffy firm pillow I immediately put a pillow case on it and put it on my bed . To my surprise it’s more firm than I would like . I usually use two pillows but I don’t need two with this one . The memory foam helps support my head not my neck . I’m going to try it for a week more and see if I can’t love it .

These are some of the best pillows I've had! I buy other expensive serta pillows from another store and they dont even compare. They keep you cool and they don't go flat! I will definitely buy these again! I highly recommend these! My boyfriend wven tried the second pillow and he enjoys this pillow over our other pillows as well.