Great product, you feel clean and refreshed after every use. All the attributes that come with this particular bidet are well thought out, and do a wonderful job in your daily hygiene. I highly recommend this product to anyone.

Replacement for 4 year. Warranty honored, then replacement had 1 issue. Prompt attention and now this works like a charm especially the automatic seat opener which opens GENTLY and seat always warm and spray has been adjusted to washing and cleaning perfection. Although this bidet is a little pricier than some of the others I would recommend because this product has a 5 year warranty and most others have a 1 or 3 year warranty.

The eco feature supposedly save energy & keep the seat luke warm, but it does not. The remote control is the most frustrating thing, there’s no backlight on the buttons or on the screen. At night when you use the toilet, you cant see anything so you have yo turn the light on to be able to see to use the remote control. The air dry blowing feature is weak, does not dry you all the way dry even though it runs for 2 minutes. And lastly, the night light is on the outside of the seat rather than inside lighting up the entire toilet bowl like the Bemis brand I have.

I have the BB2000 and have loved using it for several years now. So I decided to surprise my sister with one! Her and her family are now enjoying the benefits of using a bidet!!

This is my second bidet ! Bought the first one back during Covid and the price of toilet paper and accessibility was ridiculous was very pleased with my first one so I upgraded to the BB 2000! The new features are amazing and the remote control is a highlight

Installation was very easy and took no time at all. It seems to do the job but takes some use to feel confident. Have had one glitch so far with the remote not working. It appeared to be working but seat did not function. Unplugged the seat and removed the batteries from the remote. Seemed to do the trick. Will add to this review after a reasonable use period.

Gave my wife a 2000 for Christmas. She absolutely loved it. but after 10 day the seat cover broke. Warranty covered it, took a week for the replacement. After two week that seat cover broke! Both breaks were within 1/4 inch of each other. Both time the over broke just lifting them.

Received the Horizon as a warranty replacement for the USPA 6800. It is quite different, not providing the 2 personal settings available on the 6800. The water pressure is very noisy, distractingly so. The connection system to the toilet is very difficult to get properly anchored, unlike the 6800 system, the remote is bit odd as it is horizontal not vertical config, with unclear indicators for nozzle position and for water pressure. The manual is very limited in info, needs to be much more useful, such as how to turn off the auto seat cover open/close, which is just plain silly. Frankly I do not really like it and preferred the 6800, as well as the VOVO seat which I also have.

We have been using the BB2000 for approx 9 years and we are extremely impressed both with the company itself and the actual BB2000 unit. We have experienced malfunctions with the units and the company is very quick at replacing defective units. Our adult son lives with us,he is physically challenged and without the BB2000 our lives would be very difficult the unit gives our son the ability to look after his own hygiene without our assistance which is very important to his mental well being.

Easy hook up. Works great. Make sure you have an outlet close within 3ft. Make copy of page that tells you what the buttons do for visitors.