Did not use

Service scheduled for nine days from date of purchase for 8:30 pm. You're told the time, you get no say. 30 mins after the scheduled time (9:00 pm) installer canceled the appointment. I canceled the service, installed it myself. Do not recommend.

Do NOT buy this service. Seems like the communication between Sam's Club and Angi is terrible. After purchasing the service I haven't received an e mail confirmation for the scheduling, after 3 hours of trying to talk to someone I decided to contact Sam's Club but they said it is no longer their responsibility. Every time I try to speak with a person at Angi they asked me the same questions, their excuse is that they can't find my account, my order, my invoice number. It is so FRUSTRATING, confusing and it just SUCKS! Save time and use someone local and trustworthy cause this company and sucks and Sam's Club is part of the scam for offering their costumers to use such an awful service.

I miss the original Angi where you had direct contact info for the contractors. The designated contact did not show up. A second person was assigned to help and he was there on time. I paid for a larger screen which is 2 people (higher price). It looked very dangerous for one person to try to lift it to the mount on a ladder! After the installer left, I realized the screen was not level. Angi leaves no way to contact the secondary person and the primary "no-show" would not respond to my texts. I looked at leveling it myself and discovered the installer had stripped one of the screw heads with his impact drill. The screw was severely torqued and could not be budged with a screwdriver. I had to cut a new slot with a Dremel tool to get enough grip on the screw to loosen without further stripping. And I had to buy a pistol grip screwdriver to get enough torque on the screw. DO NOT BUY the Angi install option. Find a local installer on your own so there will be some accountability. Angi has a "satisfaction guarantee" link on the order page. Where does it take you? To "Start a new project"!

WARNING! Don't ever use this service. I was scheduled for TV mounting at 11:30 AM. The tech texts me at 10:00 AM and tells me he's going to be late. I asked how late. He said, I'll be there between 6-7 PM. Can anyone tell me if you think that's an acceptable delay? In addition he was as a no show at 6:00. What a surprise?!?

Horrible experience, samsclub did not send any emails of digital delivery, i reached angi they said we did not receive anything. Almost a week going back and forth. I finally had someone else install tv, samsclub saying they don’t return digital order, well i did not receive anything. I am going report this as fraudulent charges.

There is no coordination between Angie and Sam’s club. They will charge you, will not deliver TV in time and then it will be impossible to get refund or even connect with Angie customer service. There is no existing number and chat that does not respond to your questions or resolve anything. Might as well flush 150 dollars down the toilet

Sergio was hired through Angie to install my TV. He did an excellent job installing my TV.

Still waiting on the refund, never showed up

He did a very professional job! I'm very pleased. Thank you!