I thought that someone from Walmart who was a professional, would come and mount my TV. After I ordered, I saw that they go through Angi which i've used before and never will. First, the appointment was for 7pm - 9:45pm. Too late for me and I was never asked about my availability. Then, at seven thirty p m I received an email saying that the professional contacted angie and the "professional" was unable to fulfill my order. the email also said they charge me full price for all canceled or no show appointments. I had to chat with AI to try and fix it. The AI was actually rude. And ended up not charging me. But rescheduling me 2 days later, at 7 PM again. i had to request daytime. Finally, I got a 10 AM appointment. Angi is NOT RELIABLE.

The tech called to ask if he could come early, and he arrived right on time as discussed. He took the care to take off his shoes before entering my home and quickly and efficiently installed my new TV. He also ensure everything was working perfectly before leaving.

they suck. they keep changing the scheduled time And the person thats supposed to come to your home. its not 79 dollars they are charging you its 86 dollars. I will never be getting this again and telling everyone just don't bother. Safer to buy your own drill and do it yourself

This is the worse service I have lost my money to. I scheduled the appointment. Less than 12hours before my appointment the installation guy called to say he cant come because he will be out drinking for new year and hung over. So very unprofessional and I took off work for this appointment. Have called numerous times to speak to someone and nobody will answer my calls or refund my money

they worked with me regarding scheduling bc of weather issues, also installed the mount uneven at first and had to redrill 4 big holes in my wall ..... so now i have to fill those, which is exactly what i was hoping to avoid and paid installers for..... Not a satisfied customer.

SCOTT WAS AWESOME!!! He was on time, informative on how my specific wall mount worked, he made sure I the tv was in the spot I preferred he literally held my 65 inch tv up to the spot an made sure I liked how it looked! Very nice professional and got the job done in a very timely manner! I was nervous at first after looking some of the other reviews a using a 3rd part company, however definitely was better than expected!!

Worst company I’ve ever had to deal with. Such a waste of time and money. We bought the service through the app because we saw it advertised in the store and thought it was a great deal. We got and set an appointment and my husband took off work so he could be there. Day of appointment at 4:15am I got a text from the “pro” saying “please cancel me as your pro, too far I can not drive that, I’ll love you forever if you cancel.” UNPROFESSIONAL. Why take the bid and wait an entire week until the day of to cancel? So, we contacted Angi through the online chat AND call center (the call center is a WASTE OF TIME) and was given a new appointment time at the end of the week. My husband and I rushed home from work so we could be there for the appointment. The pro was supposed to be there at 5pm. Well, when 5:30 rolled around and still no one, I went to the site to check the status and guess what… THEY CANCELLED. It was rescheduled for the following Monday. I was not contacted, nothing! That was the last straw and I ordered them to give us a refund. What a crap company. Spend the money and get a job well done by another company. We ended up contacting HelloTech and they sent someone over the next day and now we have our new tv mounted. Should have went with HelloTech from the very beginning!!

2 guys came and installed my 65 inch tv. Excellent job quick and professional. I tipped and done. On time efficient and done. 2nd time for a 32” mounting the tech NEVER SHOWED!!! He was not on my ring and went to a sister street. Never offered to complete the job, but for all cash on the side . See you later no sale, that is why I use ANGI.

Do not use this service. The handyman came to mount my tv which was left extremely crooked, even though I told him two times while he was here that it was crooked. Second appointment was to fix this and they canceled the morning of. Third appointment was a no-show. That means a lot of wasted time and money when I still need this fixed. Find someone you know to do it if you can’t do it alone.

Looks great! Service was awesome. Stud was off center with fireplace. So he tried to center it first but it did not hold with the drywall. He patched up the holes and installed it on the stud. Even though it’s off center with fireplace, it is centered with the couch. So it came out even better than expected. Definitely recommend.