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Customer reviews for Angi TV Mounting Service, Mount Not Included for
Angi TV Mounting Service, Mount Not Included
4.4 out of 5 stars
stars
4,173 ratings4,173 reviews
  1. 5 stars82% (3,438)
  2. 4 stars2% (76)
  3. 3 stars1% (45)
  4. 2 stars1% (45)
  5. 1 star14% (569)

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Showing 271-280 of 4,173 reviews
Dec 1, 2020
Reviewer name: Angelique
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Waste of money.

Although the service is convenient especially if you're unable to mount your TV itself, the service is not needed. $79.00 just for the to hang up your TV in less than 10 minutes and not provide the actual TV mount included with the price. Once you see them do it, you can honestly do it yourself next time or find a cheaper service!

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
Jun 8, 2024
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Is after paying the almost $80 my tvs on the floor

After taking the TV off the wall and setting it on my couch which he left it on my couch and I couldn't lift it to move it I had to get somebody over here to do it he also took the Walmart a wall mount a park even though it didn't fix the other one none of the screws are there the walmart's wall mount is just laying there without the screws so I'm stuck I can't hang the original TV back because he lost all my screws so my T v's on the floor I had to get somebody else to help me move ATV off the couch and I paid 77 bucks thanks Angie

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
Feb 18, 2024
Reviewer name: Dogrescuer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Professional service

On time professional made sure we were satisfied with mount placement. Did pull-up on mount before he put tv on to be sure sturdy. Only issue was he took our drill bit round saw attachment that we bought for in wall cord kit. I would like it returned I don’t know how to get a hold of him

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
reply from Angi Team

Hi there, we appreciate you sharing those kind words about your booking! We strive to provide the best possible experience, so we thank you for being a valued advocate to our services. We're glad to hear that everything went well!

Dec 30, 2024
Reviewer name: Alizeh
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Angi is a disgusting company that does not care!

Awful. Awful. Awful service. The rep came and drilled holes too big for the screws. Make sure you do your research and cross check the work and the quality - the right way was for her to use butterfly bolts to anchor the screws in the drywall. Because she used regular screws - The TV came crashing down as soon as it was mounted while the rep was there. Mistakes happen but here comes the worst part about the company. We had a Samsung frame TV 85’’ that runs about $3500 floor damages other items that were destroyed when the TV fell. Total- $6300. In spite of the rep not completing the job and being present We had to go through the process of filing an extensive claim on our own time and effort. We were told that their happy guarantee limit of 2500 won’t apply and that we should get the full amount as it was a mishap by the rep. Angi, needs to have a dedicated line for on the job mishaps for reps to submit immediately. This wasn’t something that happened after the rep left, as a service company we hired you to save time - instead we had to go through a very extensive and lengthy process. With 50 emails and finally one phone call after 2 months. After numerous emails we were told that Angi has a limit of 2500 and that’s all we will get. After explaining the scenario over the phone the rep escalated the issue and got us approved for the some $5600 as Angi does not cover taxes and other fees. What a bunch of nonsense. Once approved Angi has now taken 24 days and the online transfer to my bank account which should take a minute, has still not happened. Lol this company is such a joke. We are almost 4 months into this ordeal with Angi who run with policies that only serves them profit and doesn’t care about customers.

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Nov 23, 2024
Reviewer name: Teeroze
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

FIRST /LAST CUSTOMER

I’m very dissatisfied! My appointment was @ 7am %26 @ 6:32a I get a email rescheduling my appointment until Nov 26th @ 2pm! I think that was irresponsible, inconsiderate %26 just bad business to show a 1st time customer! I will NEVER USE THEM AGAIN! Now there’s NOWAY FOR ME TO GET MY $79.00 back! This was an expensive lesson! I thght by me going thru Walmart I wouldn’t have any issues welp I was dead wrong! Don’t waste your time bc they r not gonna come thru when they r suppose too!!!!

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
Dec 4, 2024
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Scheduling with Angi just doesn't work!

Took Angie way too long (more than a week) to schedule mounting. I called and cancelled the mounting because I found another vendor to get it done within a day. Even after canceling, Angi, without any communication whatsoever, scheduled a Sunday evening to show up to mount my new TV (which was already mounted). Skip Angi mounting all together.

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
reply from Angi Team

Hi there! We want to apologize for the challenges you have experienced with getting your booking completed. Please email us at walmartinquiries@angi.com if there is anything we can do to turn things around. Thank you in advance, The Angi Team

Jan 17, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never received an email. No help from Angi's- talked to someone twice, kept saying I'd get an email to schedule. Guy shows up random at my home saying he's here to install tv. TV was to be installed at my workplace. He acts like this is my fault. "you'll still be charged". After explaining again- turns out he's a neighbor. says he will come install anyway. We'll see. I recommend not using. Call a handyman directly or someone you know to help. Not worth the hassle. If guy wasn't a neighbor %26 willing, I would be screwed oit of money and notv installed :(

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
reply from Angi Team

Hi there, We want to apologize for the challenges you have experienced with getting your booking completed. Please email us at walmartinquiries@angi.com if there is anything we can do to turn things around. Thank you in advance, The Angi Team

Jan 16, 2021
Reviewer name: jatina
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

they suck. they keep changing the scheduled time And the person thats supposed to come to your home. its not 79 dollars they are charging you its 86 dollars. I will never be getting this again and telling everyone just don't bother. Safer to buy your own drill and do it yourself

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
Feb 8, 2025
Reviewer name: Gunjan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Misguiding, bad service, worst customer care

Requested this service for 75” inch TV. Angi sent one person who was definitely not capable of installing it. When I asked him if there will be another person joining him, he asked me to help him install the TV. I eventually had to ask him to reschedule it. When I called Angi, they gave me an appointment 4 days later. Extremely bad service and misguiding job description on Walmart.

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Nov 14, 2023
Reviewer name: Winston
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Shady Service and False Advertising on Price

Ordered television mounting installation service but cancelled due to shady business practice by Angi. After ordering the mounting service for $79, the technician texted me to state that mounting above a fireplace would be an extra $85 in cash paid directly to him, despite me telling him that no such exclusions or extra costs were disclosed on the website. His response was that "they never mentioned that part" on the website. I contacted Angi customer service to question this technician's statement, and customer service thanked me for contacting them about this interaction. Customer Service affirmed that a customer pays for the total service upbfront and that no additional charges should be paid to anyone. They further suggested that I have the technician reach out to customer service to discuss this policy. When I heard this, I immediately cancelled the service. Buyer beware, there are shady technicians and subcontractors working under the Angi brand.

Review from walmart.com
Helpful?6Z7W69A2GPGL13750605833
reply from Angi Team

Hi there Winston, We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team