The Angi "pro" that was paid thru Walmart to install the bracket on the wall did not know how to do it. He did not come on Monday due to an emergency but did come on Tuesday. I told him the manufacturer of the bracket had a video he could watch. I also had to explain how the bracket worked. He was nice man but did not seem to have any more knowledge than I did for this job. I asked if he had a stud finder. He did not. I asked if anchors were needed. He spent 2 full hours to mount this bracket on the wall and as soon as the tv was being hung, it pulled the whole thing out of the wall. Luckily I ran up and helped so the tv didn't break. Now I'm spending my day trying to get help from Angi Walmart. And I will have 4 unsightly holes in the living room of my new home until after the holidays. Wasted my time yesterday until he cancelled and the better part of my day today.

I did not order this service and it took an act of Congress to cancel. It was added to my purchase and I was charged for it when I purchased my tv. Now I have to wait 7 to 10 days for a refund. This is the first time I am disappointed with my Walmart plus, and I hope it is the last time I am disappointed.

I had to change walls based on the feedback from the guy mounting the tv. Also, the cords are not totally hidden. Plus the piece that’s supposed to hide the cords is crooked. When he tried to pull it off to correct it, the was damaging the paint so we couldn’t. I feel like I could’ve gotten the same result by asking a friend to mount it, not what I expected from a professional installation

Was a Scam No Communication from Installer No Verification of Appointment Original appointment 9:30 to 11:30 PM YES PM! Totally unprofessional n Angi Customer support Extremely poor no availability of Supervisors With a 24 - 48 hours call response

I purchased the TV Wall Mounting option as it was a large 77" TV and I do not have the ability to do it. With such a large TV, it requires 2 people to mount it to the wall. Angi sent 1 person to do the job and he was unable to do it alone. So I was forced to help the installer to get the TV mounted. I should get a refund for 1/2 the cost of the installation fee since I filled in and did the work for the other person that was needed for the job.

They charged me for a service that never happen. make sure they actually put up or install something. this service is horrible the absolute worse ever, they was suppose to install a tv wall mount but they did not and I was still charged, and there was no way to request a refund. I will never do business with Walmart again, and I will inform my company not to do business with them either

3 different times they didn’t send a team adequate for the job size. This was a 65” tv being mounted above the fireplace and they sent one guy. Spoke with someone in the chat and requested they tell the contractor about the job size so they could send more people and 2 ladders etc and they still didn’t. Husband, friend and son had to help and work together to get it done.

Unprofessional guy was sent to my home took 3 hours to mount the tv was doing everything outside of mounting the tv like cleaning his supplies every two seconds wanted to keep talking to my kids like he knew them and I addressed him immediately creep much

Tech arrived and advised he could not mount my tv as the minutes I purchased would not suffice. Tech advise to purchase correct mount and he would return. I purchased another mount only for tech to try and charge me again. I will not use this service again

I still don't have the TV installed. I have not been able to get in touch with Angie to make sure they are going to send two people to install my 75 inch TV. I have tried their app. I have tried calling. I have tried sending email response. I cannot reach Angie.