Very dissatisfied. Would rate this a 0. Never ever use this service. My appointment for a tv installation has been a complete nightmare and Walmart refuses to help or give a refund and Angi's completely useless as well. I was on the phone with customer service for over 90 minutes with no resolution, only run around. If you use this service its at your own risk. T.V's still in the box and lost money by using an incompetent company.

Worst company I’ve ever had to deal with. Such a waste of time and money. We bought the service through the app because we saw it advertised in the store and thought it was a great deal. We got and set an appointment and my husband took off work so he could be there. Day of appointment at 4:15am I got a text from the “pro” saying “please cancel me as your pro, too far I can not drive that, I’ll love you forever if you cancel.” UNPROFESSIONAL. Why take the bid and wait an entire week until the day of to cancel? So, we contacted Angi through the online chat AND call center (the call center is a WASTE OF TIME) and was given a new appointment time at the end of the week. My husband and I rushed home from work so we could be there for the appointment. The pro was supposed to be there at 5pm. Well, when 5:30 rolled around and still no one, I went to the site to check the status and guess what… THEY CANCELLED. It was rescheduled for the following Monday. I was not contacted, nothing! That was the last straw and I ordered them to give us a refund. What a crap company. Spend the money and get a job well done by another company. We ended up contacting HelloTech and they sent someone over the next day and now we have our new tv mounted. Should have went with HelloTech from the very beginning!!

After rescheduling my appointment, which I understand, they cancelled my installation service the day before my appointment, which I don't understand. Why was the service offered, and scheduled, twice before they decided not to service my area? The worst part is I wouldn't have purchased a larger tv than I could handle if it hadn't been for the installation service offered. Really extremely disappointed in the whole transaction and hope Walmart reviews whether this service is helping customer approval ratings when stuff like this happens. Wish I had a way to return my set - I'd do it today. : (

The installer was a great guy no problem with him. The tv he moved from one wall to another except he couldn't moved the cable line nor the electrical. There are kits approved by URL to install these for a neat clean look and he did have a clue i had to hire another person an electrician to finish the job. not what i was expecting lesson learn .

The Angi "pro" that was paid thru Walmart to install the bracket on the wall did not know how to do it. He did not come on Monday due to an emergency but did come on Tuesday. I told him the manufacturer of the bracket had a video he could watch. I also had to explain how the bracket worked. He was nice man but did not seem to have any more knowledge than I did for this job. I asked if he had a stud finder. He did not. I asked if anchors were needed. He spent 2 full hours to mount this bracket on the wall and as soon as the tv was being hung, it pulled the whole thing out of the wall. Luckily I ran up and helped so the tv didn't break. Now I'm spending my day trying to get help from Angi Walmart. And I will have 4 unsightly holes in the living room of my new home until after the holidays. Wasted my time yesterday until he cancelled and the better part of my day today.

The contractor that was assigned to my order, didn't have a clue on what he was doing. I stated in advance that I have a celing mount and not a wall mount, first of all; besides, its even easier to place up than a wall mount because you only need to make sure you're putting it in one stud not two spaced out studs. Bottom line, he $400 dollars worth of damage, didn't clean up behind himself and then ask for my bar stool to stand on instead of using the ladder on his truck, that I also told them would be needed, because of my "high ceilings". He drilled "22" holes in my ceiling trying to get the second out of our screws needed in. Then told me, after he couldn't get it done and finally gave up, "all you have to do to patch the holes is get a little container of putty, it shouldn't cost no more than a few bucks from HD or Walmart"!! My response was, "really, I need a step stool just to get up on the barstool, how am I supposed to get to my ceiling?". And then had the audacity to ask me to give him a good rating, and not throw him under the bus because he's a brother 😡"!! Well....I've been an only child all my life. I resolved it by first, first filing a damage claim with "Handy", then notifying my leasing office, whom would not take on the task of repairing %26 repainting it (it fell on me financially), so I found my own private contractor, got a quote, submitted the quote, got it approved and got paid the "final" quote amount back. I didn't get all of what I submitted but the majority of it and I settled for the $400. The contractor (BEGholston Contacting) that came in and saw the damage was like "what was he digging for, why he didn't use a stud finder"? I replied, "Oh, he had one of those...because I let him use mine"!! There was damage to the ceiling mountans because I didn't have the receipt (bought it years before, and never use it) I couldn't get reimbursed for it. Ended up have to buy another mount (corner) and now I'm content with my new setup. Look at that made my own self happy 😊😁. Thanks BE Gholton Contracting, LLC.!!

SCOTT WAS AWESOME!!! He was on time, informative on how my specific wall mount worked, he made sure I the tv was in the spot I preferred he literally held my 65 inch tv up to the spot an made sure I liked how it looked! Very nice professional and got the job done in a very timely manner! I was nervous at first after looking some of the other reviews a using a 3rd part company, however definitely was better than expected!!

First they scheduled us to come to our home at 6:30 pm. That was too late for us so I rescheduled. No one showed up for the service so angi rescheduled us notifying us two hours before our scheduled appointment. They scheduled us AGAIN for 6:30 pm. That didnt work fo us so I once again rescheduled. Once again no one showed up. I ended up getting a refund and We ended up hiring our own handy man.

Although the service is convenient especially if you're unable to mount your TV itself, the service is not needed. $79.00 just for the to hang up your TV in less than 10 minutes and not provide the actual TV mount included with the price. Once you see them do it, you can honestly do it yourself next time or find a cheaper service!

Would love to give zero stars. This was a joke. Don’t fall for it. It’s thru Angie/walmart. They schedule the appt and give you no option. So I re-arranged my schedule. Three hours before the tech was to show up I got an email canceling. They rescheduled for 2.5 days later. Again I had to re-arrange my schedule. This time losing out on theater tickets. This time the tech canceled 28 minutes before his scheduled time. He told me straight out Walmart does not pay them enough to do this job. I demanded my money back. It will take 10 business days to get it. This is a complete waste and somewhat of a scam. Do not do it!!