Unprofessional guy was sent to my home took 3 hours to mount the tv was doing everything outside of mounting the tv like cleaning his supplies every two seconds wanted to keep talking to my kids like he knew them and I addressed him immediately creep much

had scheduled service prepaid. then contractors showed up trying to get payment from me because they had issue with Angi pay system. not my problem. I told them to take it up with them. They didn’t do service because we refused to pay them directly. additionally my contractor showed up with a fast talker guess he’s the scam artist. unfortunately for him i’m not stupid. i reported to Angi org. Don’t accept booking from Destiny and scam partner!!!!

My first experience with Angi service, which is who Walmart farms out the installation to, and wow, over 10 days and no work done. Kept getting rescheduled multiple times, we finally got a refund for the installation and did the work ourselves. Word to the wise, if you can possibly do it yourself, save yourself the hassle of installation that goes through Angi!! I’ll never use the service again

Very quick and pleasant on my cancellation. When I ordered my 58" Roku tv I also ordered the Mounting and installation. Through no fault of Handyman, Walmart failed to advise tv purchaser (me) that over 45", this 1 is 58", would require extra charge ($50) for a helper, or I would need to provide help to mount. As my husband and I are in our 70's and each weigh about 135 lbs. in ill health, we couldn't help and didn't know anyone that could. Handy was very gracious when I cancelled, so for now we'll be watching it on the floor.

I booked a TV mounting service with an additional tech in January. Immediately they kept moving the booking and canceling. I canceled because I found someone more reliable to do the work. I canceled more than 24 hours in advance per the policy. They’ve been giving me the runaround for over 2 months on the refund for the second tech. I finally got the refund for the original booking but now Angi doesn’t want to help with the additional tech I booked directly through them. Their customer service is useless. Last agent told me they hadn’t been trained in Walmart and to call them… but couldn’t give me the number or website to find them. Offered a callback from a supervisor that will never come.

Angie’s lists installer did not mount the tv properly cannot put it back to the wall It sits too high and my wife and I had to assist lifting and mounting the tv more than once my wife’s wrist is In pain I expect to be fully reimbursed for the cost of the installation and have 2installers come and reinstall the Tv properly And reimburse me for another bracket that the installers will provide on day of reinstallation This is the worst experience I have had with a retailer ever I expect to be made whole

Benny arrived on time. He was well prepared, polite and thorough. Although the mount that was there from a previous TV had to be changed and remounted for the new TV, it was no problem for him. He took the time and discussed my options of leaving the mount as is or changing it so that it fit my new TV and wall appropriately. He was neat, courteous and beyond helpful. If you have a choice to select your person, choose Benny.

They service Wal-mart uses is Angi. I was assigned a "pro" by Angi, a 1-star "pro" to be exact. They never showed up, they didn't respond to any messages or calls through the app. The pending payment payment was sent off by Wal-mart, of course. Sent to Angi I assume. This was after I asked for a refund, so Angi is now responsible for the refund. It is going to be 5-10 days I'm told. Ridiculous. Angi would have let me reschedule with someone else but i can't trust a company that takes 80 bucks for a service, hires any jerk off the street, and can't get it right the first time. Especially with little to no information about who is coming to your home or if they can even do the job. What is Wal-mart thinking?

Guy that came to put the wall mount up took all my wall mount screws didn’t tell me anything said he left them in the box and ran out of my house when I noticed they were gone I texted him and only then did he tell me that he took them he didn’t put the wall mount all the way in the way on one side so it looks scary like it’s going to fall I definitely will never hire anyone from this app to come install anything else in my house

The “Pro” never arrived or attempted to call me, I was waiting for them but never received a call or a knock at the door although they had my address and apartment number and everything, they just sent a message at 7:15 saying they will be there until 7:30am I exactly came put at 7:30am because I had missed the text but no one was there, than when I called him everything sound sooo off, I guess he wasn’t expecting I had a ring camera in my apartment that could show my parking lot and a fence he needs to call to come in through, so I went effectively in my camera whiched confirmed what I suspected which is that no one ever showed, this literally just happened this morning, so be careful with this service app because they will claim they did the impossible to try and reach you but didn’t and then charge for a full a services they never showed up for because of their cancelling policy, I didn’t cancelled, your guy never came!