Worst company I’ve ever had to deal with. Such a waste of time and money. We bought the service through the app because we saw it advertised in the store and thought it was a great deal. We got and set an appointment and my husband took off work so he could be there. Day of appointment at 4:15am I got a text from the “pro” saying “please cancel me as your pro, too far I can not drive that, I’ll love you forever if you cancel.” UNPROFESSIONAL. Why take the bid and wait an entire week until the day of to cancel? So, we contacted Angi through the online chat AND call center (the call center is a WASTE OF TIME) and was given a new appointment time at the end of the week. My husband and I rushed home from work so we could be there for the appointment. The pro was supposed to be there at 5pm. Well, when 5:30 rolled around and still no one, I went to the site to check the status and guess what… THEY CANCELLED. It was rescheduled for the following Monday. I was not contacted, nothing! That was the last straw and I ordered them to give us a refund. What a crap company. Spend the money and get a job well done by another company. We ended up contacting HelloTech and they sent someone over the next day and now we have our new tv mounted. Should have went with HelloTech from the very beginning!!

We have a very large tv that I was reluctant to try and hang ourselves so it worked out perfect when I was looking on line at wall mounts Angis list came up as a service I could pay for right along with the tv mount. Easy breezy.They(Angis) scheduled our appointment within a few days,the service man was polite %26 punctual. He did arrive alone so my husband had to assist with holding the tv(85in) but the man did offer to come back another time w/help

Angie’s lists installer did not mount the tv properly cannot put it back to the wall It sits too high and my wife and I had to assist lifting and mounting the tv more than once my wife’s wrist is In pain I expect to be fully reimbursed for the cost of the installation and have 2installers come and reinstall the Tv properly And reimburse me for another bracket that the installers will provide on day of reinstallation This is the worst experience I have had with a retailer ever I expect to be made whole

You (Walmart) never gave the installer the information regarding the 70" TV that I paid to have mounted. They sent out one person to mount a 70" TV? I had confirmed with Angi the size but it was too late. It hasn't been mounted because I have to contact you to reschedule the service and make sure you will send out 2 people. Will you please reschedule this appointment with 2 people ASAP??!!

I’ve always used handy or Home Depot Pro referral to mount my tv but I decided to use Angie through Walmart because of the price. Travis who was the TV mounter who claimed he has his own business did a horrific job. He did not property install the anchor on the bottom right and he failed to latch the top left hook on the bracket which was not the worst part of the work, the worst part was he did not secure the screws into the back of the tv property. Angie was able to send someone else free of charge to correct the issue and the person that came I highly recommend.

Would love to give zero stars. This was a joke. Don’t fall for it. It’s thru Angie/walmart. They schedule the appt and give you no option. So I re-arranged my schedule. Three hours before the tech was to show up I got an email canceling. They rescheduled for 2.5 days later. Again I had to re-arrange my schedule. This time losing out on theater tickets. This time the tech canceled 28 minutes before his scheduled time. He told me straight out Walmart does not pay them enough to do this job. I demanded my money back. It will take 10 business days to get it. This is a complete waste and somewhat of a scam. Do not do it!!

The first scheduled date, the installer contacted me and said he was running very late, so we rescheduled in two days. The second time, he did not show up nor did he call or contact me. We hired a local person to install the mount and TV. We've not heard from anyone since.

My 75’’ tv was never mounted because the installer said it was too heavy and two people was needed for the install. I booked the wall mount service when I purchased the tv so it should’ve been known how big the tv was. Plus the installer damaged my wall by moving the wall mount so I have holes in my wall for nothing. And my tv isn’t mounted

The contractor that was assigned to my order, didn't have a clue on what he was doing. I stated in advance that I have a celing mount and not a wall mount, first of all; besides, its even easier to place up than a wall mount because you only need to make sure you're putting it in one stud not two spaced out studs. Bottom line, he $400 dollars worth of damage, didn't clean up behind himself and then ask for my bar stool to stand on instead of using the ladder on his truck, that I also told them would be needed, because of my "high ceilings". He drilled "22" holes in my ceiling trying to get the second out of our screws needed in. Then told me, after he couldn't get it done and finally gave up, "all you have to do to patch the holes is get a little container of putty, it shouldn't cost no more than a few bucks from HD or Walmart"!! My response was, "really, I need a step stool just to get up on the barstool, how am I supposed to get to my ceiling?". And then had the audacity to ask me to give him a good rating, and not throw him under the bus because he's a brother 😡"!! Well....I've been an only child all my life. I resolved it by first, first filing a damage claim with "Handy", then notifying my leasing office, whom would not take on the task of repairing %26 repainting it (it fell on me financially), so I found my own private contractor, got a quote, submitted the quote, got it approved and got paid the "final" quote amount back. I didn't get all of what I submitted but the majority of it and I settled for the $400. The contractor (BEGholston Contacting) that came in and saw the damage was like "what was he digging for, why he didn't use a stud finder"? I replied, "Oh, he had one of those...because I let him use mine"!! There was damage to the ceiling mountans because I didn't have the receipt (bought it years before, and never use it) I couldn't get reimbursed for it. Ended up have to buy another mount (corner) and now I'm content with my new setup. Look at that made my own self happy 😊😁. Thanks BE Gholton Contracting, LLC.!!

I would not bother with this service . I made trip and took time off from work only to receive a note saying they were canceling . I ended up installing myself and it’s been impossible to get the installing fee refunded after several attempts . Do not bother