Requested this service for 75” inch TV. Angi sent one person who was definitely not capable of installing it. When I asked him if there will be another person joining him, he asked me to help him install the TV. I eventually had to ask him to reschedule it. When I called Angi, they gave me an appointment 4 days later. Extremely bad service and misguiding job description on Walmart.

The Angi contractor swore he knew what was doing. He drilled 18 holes into my wall because he could figure out where the stud was. He finished his masterpiece, by cutting a square of drywall out. He assured me he would be back Tuesday to patch and paint, etc. He messaged me Monday saying he suddenly had to leave for France the next day and he didn’t know how o g he would be gone. I had a feeling he wasn’t coming back. I contacted the company about this disaster and they promptly sent me a claim form and said they would pay to have it fixed. I have a drywall contractor coming out this Tuesday to do an estimate. Let’s see what Angi does.

I'm giving the guy that installed our TV wall mount 5 stars ⭐️ his name is "Todd" he was very nice, professional and he is also very knowledgeable. He was patient and helpful, explained everything to us about why the tv shouldn't be too high or too low among other things that was also helpful to us. Now to "Angi" company... when you buy the installation it says that someone will get in contact with you through email or phone number (can't remember which one) they never did! (I had to call them 4 days later bc no one did) You have to call Walmart or Angi directly and make the appointment with them if not they will do an appointment for you without you even knowing (that's what happened to me) thank god on the day they scheduled, i was available. Other thing is, they're probably not gonna arrive on time, I waited an hour for the appointment, but "Todd" was nice enough to called and let me know he was running a little behind, after that everything went fast. They are probably not a bad company but I think they could do better organizing, scheduling and getting in contact with the customers that buys this kind of installation. Other than that I recommend this!

for starters, the installer was a no show/no call for 1st scheduled visit. They sent me an email to reschedule on New Years Eve 12/31! I called (again) to cancel the install. Then I received another date for the cancelled installation, for 7pm at night! I called multiple times to cancel, they kept rescheduling. I attempted several times to cancel online, %26 was finally successful (or so I think), %26 I'm waiting 3 days now, to have correspondence, regarding my refund for the service. I will call after Thanksgiving to follow up, as this has been going on for 2 weeks. Buyer BEWARE!!!!!

TV works fine, Samsung web sight will not register TV for warranty, DO NOT pay for installation!!! Replaced 65" Sony with another 65" Samsung. TV delivered on a Thursday, found out installers would not show up until Saturday. Did not cancel installers because Walmart said they would set up and instruct us on TV and remote and cable functions. Three men showed up on Saturday that were not the installers Angies said and none of them, literately, could not speak English. They immediately started to remove the wall mount and re-drilled new holes. Tried to stop them but they continued, loosing the butterfly bolts in the process. They did not have replacement bolts had to go to Lowes to get new bolts.Hung new TV and it was 8" to high. Put mount back in original holes and hung TV . Now have four 3/8" holes in my wall that I need to patch and paint. Still figuring out remote operation and sound bar instillation. No set up at all. Installers helped as much as they could understand.

The first scheduled date, the installer contacted me and said he was running very late, so we rescheduled in two days. The second time, he did not show up nor did he call or contact me. We hired a local person to install the mount and TV. We've not heard from anyone since.

So far I waited until the day they were supposed to arrive, and a few hours before the time, they rescheduled for 3 days later. No warning or previous notice. So I am leaving 2 stars until I can see how this plays out. I just moved here and I have a lot going on I dont need this nonsense. I guess you get what you pay for.

I would obviously give the installation as a ZERO! The TV STILL HAS-NOT been installed!!! They have not shown up for SEVEN appointments! They are scheduled AGAIN for 10/5/21 @ 4:00. I doubt that they will show up. I have rearranged my schedule 8 times now. Missed my grandkids ball games among other things. This is SO unacceptable!

the worker James I would like him to come and help me anytime who work from Angie's list I was only used to be whatever he was a very good worker he knew what he was doing very kind hardly right on point didn't take him long to get his job done and very kind very talkative very nice and and what to do his job and I like that kudos to James I hope they have more workers with them and if I order more TVs or things I need to have a symbol I hope you send them back my way I want to say I like it to Walmart it was very simple I wish they come in bigger sizes like for the 98 inch and a 100 inch TVs but the Walmart Walmarts are very simple and easy to use and they're very good quality so thank you

The installer was wonderful, did the job alone, no need for a 2-man team, and was very knowledgeable about connecting the various new devices that the new TV was purchased to enjoy. I was very happy and highly recommend Handy, the 3rd party company selected by Walmart for TV mounting service. The representative was polite, courteous, COVID safe, and hauled away the cardboard debris, as well.