The basketball hoop production is fantastic other than some small issues with the trigger handle to adjust the height of the hoop. Rian in customer service was excellent, had a new handle shipped out right away.

We had a small issue with our hoop, Lifetime replaced it free of charge and they shipped very fast. Amazing to see such great customer service. Higly suggest Lieftime products.

I purchased a 52" Portable basketball hoop and had a missing part. Rian in customer service was excellent and had the part shipped out immediately with no charge. Great quality products and great service!

My basketball rim was bent when the unit fell over in the wind. Vendla was extremely helpful, friendly, and professional. I wish all customer service people were like her. She was excellent

It was not as difficult to put together as we thought, from prior reviews. It arrived 3 days before the predicted date. It is exactly what we were looking for.

Hoop has been great but unfortunately my spring for the lift handle broke. Contacted customer service to get a replacement and it was handled quickly and effectively!

I have to say I was thoroughly impressed with the quick response and shipment of missing pieces for my daughters basketball hoop! 2 calls and it was shipped!! Thank Goodness- now she has something to do!!!

Awesome company to be able to have replacement parts for products. I need a couple parts for basketball hoop, ordered them with no issues. I will recommend Lifetime products to others and will purchase them in future.

Selected this basketball hoop after a fair amount of research. Assembled nicely, but was missing the trigger for adjustment. Customer Service Rep - Heidi was pleasant & professional. Part will be shipped out today.

I needed a replacement part for my sons basketball hoop and am clearly out of my league. Trey knew exactly what I needed and made it incredibly simple!