We lost parts to our basketball hoop whilst moving States in Australia. After contacting Lifetime they sent out the missing parts. Brilliant after sales service!

Hoop has been great but unfortunately my spring for the lift handle broke. Contacted customer service to get a replacement and it was handled quickly and effectively!

The arm that extends the net higher broke and without hesitation and only 1 quick phone call to customer service, our replacement parts are already on the way!!! Great product but even greater service.

I needed a replacement part for my basketball hoop and they were quick to locate the part and send it! The customer service representative was very knowledgeable and friendly.

My basketball rim was bent when the unit fell over in the wind. Vendla was extremely helpful, friendly, and professional. I wish all customer service people were like her. She was excellent

There is nothing we dislike about this BB goal! Very good quality, big and my 12 yo can easily change the height of the goal by himself. My husband put it together by himself in less than 2 hours. We fill it with water and it was good to go!

We had a small issue with our hoop, Lifetime replaced it free of charge and they shipped very fast. Amazing to see such great customer service. Higly suggest Lieftime products.

Selected this basketball hoop after a fair amount of research. Assembled nicely, but was missing the trigger for adjustment. Customer Service Rep - Heidi was pleasant & professional. Part will be shipped out today.

Solid, great value for the price. Instructions were good, but you should read through them first to help avoid mistakes (as is suggested). Kids love it, and I'm big fan. It's fun being able to get shots up again. Ball is life.

Perfect addition to my family. It was pretty easy to assemble and my children love it. It also fits well in my garage, since I live in an apartment and can't leave it out it was a perfect option.