The kids LOVE LOVE LOVE the product. They're always playing BBall w/ the neighborhood kids. As for Customer Service, I'm appreciative of the respectful, responsive and supportive Service.

Kids love this basketball hoop! It is extremely sturdy. Easy to glide up or down. We used sand, which was difficult to pour in without a large funnel. We can't move it - it's incredibly heavy. ❤️❤️

I needed a replacement part for my basketball hoop and they were quick to locate the part and send it! The customer service representative was very knowledgeable and friendly.

Solid, great value for the price. Instructions were good, but you should read through them first to help avoid mistakes (as is suggested). Kids love it, and I'm big fan. It's fun being able to get shots up again. Ball is life.

My kids and I have been loving this hoop for the past few years and it has held up tremendously, but I definitely love the brand after customer service helped me out by sending a replacement base cap for free.

The worst customer service I’ve ever experienced. Bought a hoop, received a defective part. Customer service screwed up sending the replacement part multiple times. Your company has wasted my time and I will never buy another product of yours again.

I want to formally thank the customer service rep Darling Rosha for amazingly speedy and friendly service- I am very impressed with the service and will never forget how great they are- I give them 100 ⭐️ Stars!!!

There is nothing we dislike about this BB goal! Very good quality, big and my 12 yo can easily change the height of the goal by himself. My husband put it together by himself in less than 2 hours. We fill it with water and it was good to go!

Lifetime is great. I was setting up my son’s portable basketball hoop and accidentally overtightened some parts. They sent out replacement parts ASAP. Thanks Lifetime

Perfect addition to my family. It was pretty easy to assemble and my children love it. It also fits well in my garage, since I live in an apartment and can't leave it out it was a perfect option.