If at all possible, I would recommend picking this item up at the store. The box was damaged in the last one we bought. Hope everything is in there and not broken. It is a Christmas gift. We purchased this same model last year and it has held up well. It looks just like new after a year of sitting outside. Using the box lid for a work surface worked well. Read and follow the directions carefully. Many folks thought they were not well written, but we did ok. Just have to think through what is to be done. Did not choose to use sand or water for fill, got the small bag of material that absorbs water to fill the base. It held up well through temps from 10-100 degrees. Was able to roll the goal into the garage when hurricane winds were expected. Great family gift.

What amazing customer service! A crazy windstorm blew over my Lifetime basketball hoop last week. Somehow, the water sealant cap for the basin cracked and needed to be replaced. The folks at Lifetime helped me identify the proper replacement part, and are sending me a replacement, no questions asked. They were easy to deal with and quick to respond. Much appreciated.

The hoop is very nice, but, contrary to some of the product information, it is not portable without emptying the water and sand in the base. If you plan to put it in one spot and keep it there permanently, it will work great. But if you want to move it frequently in and out of a street or driveway then it is very difficult to do because it is so heavy.

This basketball goal has turned out to be fun for the whole family. The installation took about 4 hours because very close attention to details in pictures is required and there are steps that are not as clear as they should be. Overall, the installation was not too difficult for two people to complete. The overall value is excellent and I would buy this again. This has become a magnet for our sports-minded family.

I have never dealt with a company so willing to help its customers. Professional and friendly as well! I needed extra parts for the basketball hoop after it fell during a terrible wind storm. They sent them right away. When I realized I was still missing a couple of bolts they also send those with no problem. What great service. I will purchase here again for sure.

Granted we only just began using this a couple days ago, but so far so good. My husb wanted the $1000 inground kind, thinking all others would be junk. Even he's impressed with this. He & our boys ages 11 & 6 put this together in about 4 hours with minimal trouble. Had to fill with water because the sand in the bags was wet & too difficult to pour. The water holds the unit still, but i hope the freezing temps don't cause swelling & cracking. This EASILY adjusts in height, i can't believe how easy! 11 yr old began on travel team, so we're taking this seriously, and this is a fine product for home practice. But i'll report back in a year because i, too, rely on reviews! Oh & I got free home shipping on this which went beautifully via Seko Worldwide, personal service, right to my garage thankfully, because the box is prob 55" long, 102 lbs.

My husband and I have assembled many things and built items from scratch. This one tried our patience and required many different tools not called for in the instructions. The instructions were very difficult to follow and almost none of the pieces lined up or screws fit in the holes. We had to use a drill on almost every hole to make it wider. It's up and sturdy and the kids are enjoying it. I worry about rust now though.

I am missing a part from this purchase and have yet to determine if it is a great purchase or not

This is a great basketball system. It raises to different heights, which is great for different ages. Very sturdy.

The basketball hoop production is fantastic other than some small issues with the trigger handle to adjust the height of the hoop. Rian in customer service was excellent, had a new handle shipped out right away.