Bought this a few weeks ago grandkids love it, and so do all the neighbors. The benefit of adjustment makes it great for everyone from the five year old just starting out to the teenager that's six foot tall. Great customer service department as well. Made ordering a replacement part a breeze. Had to replace an item I damaged. No fault of the product itself.

Love the basketball hoop but it wasn’t easy to assemble. The instructions and pictures aren’t the best. Be sure to Google and YouTube directions. I saw somewhere it said it takes a little over 3 hours to build but it took us about a day and a 1/2. But we got it done and we are really enjoying!!

I bought this product in 5/8/2020 from my local sporting goods store because of the COVID-19 park closures. My family loves playing sports and with the park and gyms closed. My husband wanted something for the kids to keep active. The product is well made assembly will take a while so I suggest dedicate a Saturday and a Sunday at least. It is very strong and beautifully painted. The instructions were clear and precise with great drawings. Alhough later on we found out they have instructional videos and even a few you tube videos which I highly recommend before you assembly anything.After the assembly the only issue I had was we were missing an inner channel part( for the adjustable handle). But despite the delay due to Covid-19 the customer service was very helpful and I recieved the missing part a month later. This is a quality product that is well made and worth every penny. My kids and I use almost every day. This is a good company and it shows in the product.

The hoop is very nice, but, contrary to some of the product information, it is not portable without emptying the water and sand in the base. If you plan to put it in one spot and keep it there permanently, it will work great. But if you want to move it frequently in and out of a street or driveway then it is very difficult to do because it is so heavy.

Impressive quality. A bit tricky to assemble. Already providing hours of fun during Covid quarantine. Was out of stock when I ordered it, however, customer service was prompt in their replies after I inquired of shipment status. Very pleased with this company.

What amazing customer service! A crazy windstorm blew over my Lifetime basketball hoop last week. Somehow, the water sealant cap for the basin cracked and needed to be replaced. The folks at Lifetime helped me identify the proper replacement part, and are sending me a replacement, no questions asked. They were easy to deal with and quick to respond. Much appreciated.

Granted we only just began using this a couple days ago, but so far so good. My husb wanted the $1000 inground kind, thinking all others would be junk. Even he's impressed with this. He & our boys ages 11 & 6 put this together in about 4 hours with minimal trouble. Had to fill with water because the sand in the bags was wet & too difficult to pour. The water holds the unit still, but i hope the freezing temps don't cause swelling & cracking. This EASILY adjusts in height, i can't believe how easy! 11 yr old began on travel team, so we're taking this seriously, and this is a fine product for home practice. But i'll report back in a year because i, too, rely on reviews! Oh & I got free home shipping on this which went beautifully via Seko Worldwide, personal service, right to my garage thankfully, because the box is prob 55" long, 102 lbs.

This is a great basketball system. It raises to different heights, which is great for different ages. Very sturdy.

I needed a replacement part for my basketball hoop and they were quick to locate the part and send it! The customer service representative was very knowledgeable and friendly.

The basketball hoop production is fantastic other than some small issues with the trigger handle to adjust the height of the hoop. Rian in customer service was excellent, had a new handle shipped out right away.