Easy assembly if you have some help. It is a two man job. I like the height adjustment. Rim has a nice touch when the ball contacts it. Highly recommend.

I have never dealt with a company so willing to help its customers. Professional and friendly as well! I needed extra parts for the basketball hoop after it fell during a terrible wind storm. They sent them right away. When I realized I was still missing a couple of bolts they also send those with no problem. What great service. I will purchase here again for sure.

I bought this goal and it is great. Had a small issue with the rim but they replaced after I provided them with pictures. In fact I gave the wrong email by one letter (miss spelling) and they went the extra mile to reach out to me. The rim arrived. It was a minute but that was because of Covid-19 not anything they did. THhey went above and beyond.

I had an issue with my product, and I informed customer service. Ms. Daniela responded immediately. She asked for some photos, I got around to submit them a few weeks later because I was out of town. It's like the same day I sent the pictures to her, I received a reply informing me that the parts were shipped and on the way to me. --it was already in FedEX! Amazing!! My husband and I were very surprised It was a delight to deal with Daniela, she exceeded my expectation. I have several of their products, but never had to deal with customer service issues. We are very pleased because the process was smooth and they showed that they can be trusted to find a solution quickly. Thank you to Ms. Daniela for your outstanding service.

I had my portable basketball hoop 54 inch for about 2yrs now, everything was working fine until yesterday when I saw a couple broken plastic washers on the floor, I figured it was the the spacers that keeps the braces together. I sent an email last night about this issue and got a response at around 10 am the next day from Brenna of customer service that they have already shipped the parts I needed under warranty. I have several lifetime products 3 basketball hoops, one is like around 15 yrs old. 2 outdoor storage sheds. Will keep on patronizing LIfetime due to good quality of their products and amazing customer support.

We purchased this backboard unit after my sons other one was destroyed by a large tree branch. We’ve had this one for almost 3 years and It has held up great with my son and his friends using it almost every day. Finally after a rather large slam dunk the metal weld under the basket cracked making the rim very wobbly. I sent an online warranty claim to Lifetime with a picture and the next day received an email saying a new rim was being shipped that day. Received it 4 days later installed it and everything is back to normal. Thanks Lifetime!! Great job!!

My husband and I have assembled many things and built items from scratch. This one tried our patience and required many different tools not called for in the instructions. The instructions were very difficult to follow and almost none of the pieces lined up or screws fit in the holes. We had to use a drill on almost every hole to make it wider. It's up and sturdy and the kids are enjoying it. I worry about rust now though.

Quality is good, but the instruction manual is poorly written and the parts are not identified very well. The handle assembly was apparently part of a bad batch, but to their credit, Lifetime Customer Service (when I was finally able to get through to them after 19 minutes on hold), offered to send replacement parts. I'll consider updating the review after I receive the parts and finish putting it together.

Looks good, but is Painful process to put it together. Lot of metal bolts and instructions / guide can be improved

Do not expect this to be straightforward to put together. Much of the hardware included did not fit together, requiring several trips to the hardware store. You will need more than two people, lots of tools, and a fairly high skill level. Not for the faint of heart or muscle.