They are incompetent After many weeks they could not provide a good eye glass the ask me if they can refund my money The 3 rd time the tried the lenses is failing out from the frame

My son broke his glasses just shortly before the protection plan expired. Didn't have any problems getting the glasses replaced. Paid for the protection on the replacement glasses too!

service was friendly and quick. Glasses were ready for pick up in an amazingly short time. I was a little disappointed in the tinting I paid for though. Its not very dark and will not take the place of sunglasses.

The staff was professional and helpful however the glasses I selected are painful to wear. I now have to drive fifteen miles to get them adjusted. I was disappointed with the cost as well. I could have gotten the same price from my local provider.

I purchase the protection plan when offered most times. It's worth it. I'm spending 400$ on glasses. If one can afford it it is most certainly worth it in case of any accident.

It's 14 days since i purchased my glasses and have yet to be contacted. Not real happy with the optical department right now....i drive buses for a living and need them very soon!!!!

I love my new glasses and love my policy too. Sams club is go to place get everything now.The receptionist who told me about plan was excellent explaining the plan to me.

The person who accepted my order was very friendly and helpful and professional. The person who gave me my order 10 days later was not up to the same standard. I am very pleased with my new eyeglasses.

AllState is now very difficult to get anything resolved after the 60day in club warranty but you have not other choice when glasses are easily $500.00.

I ordered prescription glasses on Oct 30, 2025. I also ordered the Allstate 1 year insurance. The problem is they started the insurance that day but I didn’t get the glasses until 2 weeks later!!!