They are incompetent After many weeks they could not provide a good eye glass the ask me if they can refund my money The 3 rd time the tried the lenses is failing out from the frame

It's 14 days since i purchased my glasses and have yet to be contacted. Not real happy with the optical department right now....i drive buses for a living and need them very soon!!!!

The person who accepted my order was very friendly and helpful and professional. The person who gave me my order 10 days later was not up to the same standard. I am very pleased with my new eyeglasses.

The staff was professional and helpful however the glasses I selected are painful to wear. I now have to drive fifteen miles to get them adjusted. I was disappointed with the cost as well. I could have gotten the same price from my local provider.

The young lady Abby was exceptional. She not only knew her product line well . she knew how to complete my husband's needs in this eyeglass purchase. She was patient and kind to us as well. Very pleasant personality on top of everything I just text. Sincerely, Evelyn Bergeron Norman Bergeron

I submit a claim in November 2025 on damage frame I purchase 06/10/25 as I already have the Allstate protection plan. Still no information on my claim. Sams Club in Glendale, AZ. provided information on submitting this claim. Not happy with Allstate!

Extremely difficult to navigate Allstate’s warranty program. Prepare to address hurdles I claim.

Still adjusting to glasses

Perfect easy excellent service

They push back and don't even cover the first year although you pay for it!