No one mentioned that I was also paying for an insurance plan when I ordered new lenses for my glasses. I think that I should have had a choice in the matter.

I only purchased this upon picking up my sunglasses and really hope I don't do anything or have anything happen that I need to use it for! Undamaged glasses would be preferable to having to repair or replace.

The left side goes in and out! The other party says they're hearing every other one. The ladies are no help at all. It's been 2 weeks haven't got a replacement yet!

They are incompetent After many weeks they could not provide a good eye glass the ask me if they can refund my money The 3 rd time the tried the lenses is failing out from the frame

I had no idea i was purchasing this plan. My actual price for glasses was over 150 dollars more than my estimate. No one seemed to care when i stated that.

The person who accepted my order was very friendly and helpful and professional. The person who gave me my order 10 days later was not up to the same standard. I am very pleased with my new eyeglasses.

Love shopping at Sam's, especially the pickup service. I can shop and buy everything on the Samar app without ever having to go into the store. That is especially valuable to me since I have back trouble and can barely walk.

I am loving my new eyeglasses. The style is great, and I have a new professional look. I love the price as well. I had shopped around and found that I did not have to settle on a certain range of site for my progressive lenses. I had purchased from SamsClub's Vision in the past but gave another company a try. I will keep coming back to SamsClub's Vision Center in the future.

I did purchase the protection plan, however the start date was listed as the date of purchase, rather than the date I received my glasses. This is not equitable. No coverage is needed while the glasses are being made. The start date should be the date I recieve my glasses from the optician, which is weeks later.

I was in need of glasses so I stopped by to get some prices. I was pleasantly surprised to hear there were significantly less than another company. I ordered them and make payment that day! Just to receive a phone call about 25 minutes later to be informed I was charged the wrong price and I would receive a call the next day from the manager. She called the following day and informed me that the order couldn't be made until I paid the difference. We went back and forth on the phone and I eventually asked for the store manager. She put me on hold and when she came back said that she would figure it out and that the order would be placed without me paying the difference. She said we will call you in 7-10 days when they arrive for pick up. Today is 14 days and called to get an update. I was informed that the status is pending and that I will get a call tomorrow with an update. Ironically, I received this review email today. Needless to say, my experience has been bad and doesn't seem to have an end in sight….