Less than 5 days after I picked up my new glasses I got a deep scratch on one lense. I went back to Sam's Optical who promptly ordered a new lense. Very happy with my decision about the warranty.

My son broke his glasses just shortly before the protection plan expired. Didn't have any problems getting the glasses replaced. Paid for the protection on the replacement glasses too!

The staff was professional and helpful however the glasses I selected are painful to wear. I now have to drive fifteen miles to get them adjusted. I was disappointed with the cost as well. I could have gotten the same price from my local provider.

Purchased a pair of eye glasses last year. After several months the lens became very scratched and the frame was loose. I submitted a claim at the advice of Sam's and got a full refund.

I love my new glasses and love my policy too. Sams club is go to place get everything now.The receptionist who told me about plan was excellent explaining the plan to me.

Still waiting on my glasses. Tomorrow will be 14 days. They said 7-10 when I bought them. So I am not finding anything to review yet!

They are easy to deal with. I'm older and more accident prone. I just snapped pictures of my glasses and whammo. Done. No haggling no baloney.

I did not know I was signing up for an additional warranty / insurance and they charge me anyways Sam's Club did that's pathetic.

Too expensive for what you get. I have had glasses for over 40 years and never had the need for insurance

I was never asked or given an option of declining the protection. The tech just added it to my bill. Not good