Linda presented the option of purchasing the protection plan for my new spectacles. She rationally convinced me it was a good idea for my situation and history. Added bon us, she suggested I return in a few months to have her or her colleague inspect my spectacles for covered damage.

Unhappy because I was enrolled in these plans without my knowledge. Nothing was even mentioned about it when I purchased my glasses. I only knew about the charges due to your previous e-mail. When I picked up my glasses and mentioned this the employee seemed surprised and indicated he thought we had discussed this. At that point he did give me a flyer and a brief explanation of "benefits". After discussing the fact that there was extremely minimal warranty without your plan I reluctantly agreed to it. I normally make a point to never purchase warranty plans since I feel them to be usually unneeded and a scam. Employee was a fast talker and was very focused on upselling. We will not be patronizing this particular Sam's Club Optical shop again. We were very happy with our previous purchases and customer service in a different Sams' Club location last year.

We've been purchasing insurance for our glasses for several years against damage, and about 4 months ago we actually turned in a claim for damages. Allstate required proof of damage, which is reasonable, and paid our claim allowing us to have new lenses make at zero cost to us. Thank you Allstate for doing as promised!

I am loving my new eyeglasses. The style is great, and I have a new professional look. I love the price as well. I had shopped around and found that I did not have to settle on a certain range of site for my progressive lenses. I had purchased from SamsClub's Vision in the past but gave another company a try. I will keep coming back to SamsClub's Vision Center in the future.

The process was complicated; I didn't have the information or the step-by-step instructions, but in the end, I was satisfied.

Protection Plan is presented as 12 months. It is only a 10 month extended warranty as Sam’s Club provides a standard no charge 60 day warranty. Extremely difficult to use the site to activate and never could upload the receipt as required.

I only purchased this upon picking up my sunglasses and really hope I don't do anything or have anything happen that I need to use it for! Undamaged glasses would be preferable to having to repair or replace.

The left side goes in and out! The other party says they’re hearing every other one. The ladies are no help at all. It’s been 2 weeks haven’t got a replacement yet!

You have 1-year protection but my contract is 4 year protection. Although it is close to the end of year 1. Haven’t had to use it at all so I guess that’s great.

It was added to the price of my bill when purchasing glasses without explanation that it was an additional charge… call it a hidden fee would be generous to the intentions behind not disclosing the information.