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Customer ratings & reviews for
SIMPSON Cleaning 80165 Universal 15" Pressure Washer Surface Cleaner
3.1 out of 5 stars
stars116 ratings84 reviews
  1. 5 stars42% (49)
  2. 4 stars10% (12)
  3. 3 stars3% (4)
  4. 2 stars7% (8)
  5. 1 star37% (43)
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Showing 71-80 of 84 reviews
May 24, 2024
jrbaker
1 out of 5 stars review

Broke...just like so many others.

Worked for several applications then the arm stopped spinning. Same issue as many others. No blockages and did not find any replacement parts. Do not buy this product. Go with a different brand.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Simpson Team

Hi, jrbaker. We're sorry to hear about the trouble you've experienced with this unit. If you would try calling our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we'd like to learn a little more to see if we can improve performance. We appreciate you sharing your experience and hope you will be in touch!

May 18, 2023
Matt1120
2 out of 5 stars review

no

Bought this to start my pressure washing company, i finished one job. The next day i went to another job and it doesnt rotate anymore. Used the tool and cleaned it very well, still no good. Great way to waste money trying to start a business.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Marketing

Hi, Matt1120. We are sorry to hear about the spinning issue you describe & the inconvenience it's caused your startup. If you would please contact our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would like to determine just what is needed to get you back in business as quickly as possible. We hope to hear from you quickly and appreciate your feedback.

Mar 25, 2024
gtv805
1 out of 5 stars review

Good machine, poor accessory

As all other's have said, complete junk after one use. Solid machine, especially with the Honda motor, but the surface cleaner clearly needs help. I hope they have pulled this design from the shelves.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Simpson Team

Hi,gtv805. We're sorry to hear about the difficulty you've experienced with the surface cleaner & would like to see if we can improve performance. If you would give our team a call at 877-362-4271 or email us at productsupport@simpsoncleaning.com, we would like to discuss the problem in more detail. Spinning issues can be clog-related and often easily resolved. We appreciate all feedback and hope you will be in touch soon!

Aug 25, 2024
Kyle1380
1 out of 5 stars review

Disappointed

Used to do our driveway, and sidewalk. Used about 4-5 hrs. Worked great. Then quit spinning, attempted to live main bearing assembly. Worked briefly then immediately stopped. Do not buy.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
Apr 9, 2023
Brian57
3 out of 5 stars review

Failed right from the start. 1st use

Bought last summer. Firt time using it never worked right ,it does not spin fast hardly moves at all

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Marketing

We're glad you shared, Brian57. Often spinning issues are caused by debris and can be easily resolved. Try checking the water inlet filter where the garden hose attaches and make sure nothing is clogged. Second, use a small wire (or an inexpensive pressure washer nozzle cleaning tool) and make sure nothing is lodged in the nozzle tips. Also check the center hub for debris that may be impeding the spinning arms. If you're still having trouble with the unit after these steps, please give us a call at 877-362-4271 or email us at productsupport@simpsoncleaning.com and we will be happy to do a little more troubleshooting to identify/resolve the problem.

May 16, 2023
Dissapointed
1 out of 5 stars review

No

Worked for 2 Hours and then stopped spinning. Went thru all the troubleshooting steps, still no spin.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Marketing

Hi, Dissapointed. We're sorry to hear about the failure to spin and would like to learn more to see if we can determine the cause. Would you reach out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to improve your performance and would value any further feedback you can provide. We appreciate you sharing your experience and hope you will be in touch!

Jul 25, 2024
Eric6561
1 out of 5 stars review

Marked up asphalt driveway

I bought this to clean my driveway. If the spray arms do not spinning with enough speed, they ended up making terrible marks. Very disappointed.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
Mar 20, 2024
Anonymous
1 out of 5 stars review

Worst product I've seen in my entire life!

Worst product I've seen in my entire life! Some worked for 30 minutes others 4 times and only one lasted 10 times or so. No replacement jets.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
Jul 22, 2023
Homefixer
1 out of 5 stars review

Not worth the expense

Barely used before we could continue using. Spinning stopped. Online directions failed to resolve the issue.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Simpson Team

We're sorry to hear about your spinning troubles, Homefixer. If you would try reaching out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we hope to do a little more troubleshooting to determine the cause & explore solutions with you. Thanks for sharing your experience and we hope you will be in touch soon!

Aug 3, 2020
BillyJean
5 out of 5 stars review

Love this accessory

Did I tell you about how amazing this cleaner is!?!?! Thank you!

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851