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Member ratings & reviews for
SIMPSON Cleaning 80165 Universal 15" Pressure Washer Surface Cleaner
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3.1 out of 5 stars
stars
115 ratings83 reviews
  1. 5 stars42% (48)
  2. 4 stars10% (12)
  3. 3 stars3% (4)
  4. 2 stars7% (8)
  5. 1 star37% (43)

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Showing 61-70 of 83 reviews
Apr 28, 2025
Reviewer name: Sffoh
1 out of 5 stars
1 out of 5 stars review

Don't buy

Conceptually this product saves a lot of time. The bad thing is that time saved is a one time affair. These are single use surface cleaners that are unserviceable and sadly in two cases have failed their second attempt at use.  One was RMAd.  The same unit was used once and subsequently failed to spin on second use a year later.  The price point seems to be aimed at the homeowner market so these are a once a year thing, at least for me.  I'd stay away from this model and look elsewhere.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
Jun 30, 2022
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Stopped spinning

Worked great for 30 mins then would not spin and water going everywhere. Thought it was operator error. Did not have time to look at since I was cleaning for a grad party. Leaking around where the fitting rotates.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Marketing

Hi Unhappy. We are sorry to hear about the spinning/leak issues you've experienced. Would you please reach out to our product support team during M-F business hours at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We'd like to do a little troubleshooting with you to determine what you need to get running smoothly again. Again, we are sorry for your inconvenience, but appreciate your sharing your experience & we hope to be hearing from you soon.

May 24, 2024
Reviewer name: jrbaker
1 out of 5 stars
1 out of 5 stars review

Broke...just like so many others.

Worked for several applications then the arm stopped spinning. Same issue as many others. No blockages and did not find any replacement parts. Do not buy this product. Go with a different brand.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Simpson Team

Hi, jrbaker. We're sorry to hear about the trouble you've experienced with this unit. If you would try calling our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we'd like to learn a little more to see if we can improve performance. We appreciate you sharing your experience and hope you will be in touch!

May 7, 2023
Reviewer name: RLG9
1 out of 5 stars
1 out of 5 stars review

Never works

I bought this & got 1 use out of it. It appeasrs that maybe there is a black lining inside the minuscule hole where the water is SUPPOSED to come out. Only 1 side works. Curious if anyone else has had this problem.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Marketing

Hello, RLG9- We're disappointed to hear about the Surface Cleaner's performance. This is not what we expect, and we'd appreciate a chance to do some troubleshooting. Would you give us a call at 877-362-4271?

May 14, 2023
Reviewer name: Disappointed with product
1 out of 5 stars
1 out of 5 stars review

RR

Fresh out of the box. Spins slowly and is useless. Performed recommended lubrication and nozzle cleaning procedures with no luck. Called customer support, the item will be replaced as this issue is well known.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Marketing

We are sorry to hear about the disappointing experience with this particular unit & hope your replacement arrives in a timely matter and performs to meet your expectations! Keep us posted at 877-362-4271 or email us at productsupport@simpsoncleaning.com and let us know if your experience improved! Thanks for the feedback.

Apr 29, 2024
Reviewer name: Delat
1 out of 5 stars
1 out of 5 stars review

Piece of Junk

I was only able to use the Simpson surface cleaner for about 3 hours of total time before it quit working properly. Water comes out of the two nozzles, but the arm will not spin. The arm spins freely when I push it. This is a piece of junk.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
Jun 21, 2023
Reviewer name: Dirtybentwrench906
1 out of 5 stars
1 out of 5 stars review

Terrible buy

This hasn't worked once since I unboxed it. I have 2 filters before it hits the surface cleaner. I'm running a 3200psi pressure washer and it spins at a rate of 1 rpm.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Marketing

We're sorry to hear about the spinning difficulty, Dirtybentwrench906. Would you reach out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We want to do a little troubleshooting to determine just where the problem is occurring and hope to get you operational as soon as possible. We appreciate you taking the time to share your experience and we hope to be hearing from you soon!

Dec 29, 2021
Reviewer name: alfa
1 out of 5 stars
1 out of 5 stars review

Junk

This scrubber doesn't meet the exactions at all, just a waste of time and money, gives only streaks/stripes and has no added value, sorry, but I expected way more.

Helpful?4MT501ENK0GN13744417851
reply from SIMPSON Team

Hi, alfa. We're sorry to hear about your disappointment over the streaking. Often streaking can be corrected by using a slow, steady motion across your surface. Would you reach out to our support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We'd like to ensure this unit is operating properly & hope to offer some solutions to improve your experience. We appreciate your time and hope you will be in touch with us soon.

Aug 25, 2024
Reviewer name: Kyle1380
1 out of 5 stars
1 out of 5 stars review

Disappointed

Used to do our driveway, and sidewalk. Used about 4-5 hrs. Worked great. Then quit spinning, attempted to live main bearing assembly. Worked briefly then immediately stopped. Do not buy.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
Mar 25, 2024
Reviewer name: gtv805
1 out of 5 stars
1 out of 5 stars review

Good machine, poor accessory

As all other's have said, complete junk after one use. Solid machine, especially with the Honda motor, but the surface cleaner clearly needs help. I hope they have pulled this design from the shelves.

Review from simpsoncleaning.com
Helpful?4MT501ENK0GN13744417851
reply from Simpson Team

Hi,gtv805. We're sorry to hear about the difficulty you've experienced with the surface cleaner & would like to see if we can improve performance. If you would give our team a call at 877-362-4271 or email us at productsupport@simpsoncleaning.com, we would like to discuss the problem in more detail. Spinning issues can be clog-related and often easily resolved. We appreciate all feedback and hope you will be in touch soon!