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Customer reviews for Lifetime Big Stuff Adventure Swing Playset for
Lifetime Big Stuff Adventure Swing Playset
4.7 out of 5 stars
stars
439 ratings439 reviews
  1. 5 stars82% (359)
  2. 4 stars12% (52)
  3. 3 stars3% (14)
  4. 2 stars1% (5)
  5. 1 star2% (9)
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Showing 51-60 of 439 reviews
Feb 28, 2016
Okie
5 out of 5 stars review

Verified Purchase

Great playground, super easy construction

I bought this a week or so ago, and it arrived Thursday. I spent a few hours on Friday working on it, then 10 hours on Saturday, with just me and a little help from my wife. The instructions were great, the parts in separate bags and boxes all easy to follow. It feels solid and my 3 year old son loves it. I was a little worried about the ground I was placing it on, as it was a sand berm I had put up to control drainage near my house and wasn't very level. But this playground seemed to have some play in how it connected together and it doesn't sway or even move at all when climbing around on it. Also it feels much bigger than some of the other models I've seen in my neighbors yard. There were two minor cons. The first is the instructions for adding the net seemed ambiguous on how the right vertical support beam connected to the main frame. I looked through all my yard thinking I had lost a bolt when it turned out it was in a later part of the instructions in a different bag. The second is there were a few places where the paint had rubbed off the bars that make the restraints in the club house and one of the main beams. But I'll get some green paint and cover them. They were minor and not noticeable.

Review from lifetime.com
Helpful?2J3F5K3AJWXA13743500961
reply from Lifetime Products

We do have touch up paint available in customer service. You can call us at 800-225-3865 or email us at customercare@lifetime.com and we can send some out to you.

Feb 4, 2019
Lisa
5 out of 5 stars review

Verified Purchase

Replacement parts

We purchased this set in may 2018. During our move, some pieces were damaged and customer service was Amazing at helping me get the replacement parts. Our kids love the double deluxe playset and I'm so impressed with the quality of the product as well as the customer service.

Review from lifetime.com
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Jun 4, 2019
Marcy
3 out of 5 stars review

Verified Purchase

Beware the manual

The play set is complete and it is good quality and my kids love it. I would give the play set 5 stars for quality but only 1 star for ease of assembly. We had major issues with the manual and lost a ton of time because none of the parts were marked. There are diagrams in the manual that are wrong and some that are just plain confusing. The company needs to do a much better job so that assembly is easier.

Review from lifetime.com
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Oct 13, 2022
TineMom
5 out of 5 stars review

Verified Purchase

Best backyard addition for us. We love it!

This set is big, sturdy, and looks nice. The colors don’t draw your eye, so it looks great in the yard and isn’t distracting. My 3 year old and 7 year old love it and my 10 year old isn’t too big to enjoy it with them from time to time. It was a lot of work to set up (my husband and I worked all day), but will last for years to come with no maintenance. And because there is no wood we don’t have to worry about carpenter bees and restaining. We love it!

Review from lifetime.com
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Jan 8, 2020
Kevin
5 out of 5 stars review

Verified Purchase

Great Purchase

Great quality swing set with lots of stuff for the kids to do. I especially like that I can get on the equipment with them. Installation took me about 9 - 10 hours with only a small amount of help from my daughter. I liked how all the hardware to install was individually packed by section in the installation manual. I only had one small issue in that I had one bolt that had damaged threads. I called customer service and they sent a replacement free of charge and it arrived in a few days.

Review from lifetime.com
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Jul 1, 2020
Jess
5 out of 5 stars review

Verified Purchase

Swing set

My 9 year old daughter absolutely loves it. Only downfall is the Assembly. Items were not marked or labeled so it took my husband and a family friend longer then it should have. But it’s better then we expected as far as quality! We live in a HIGH wind area and we knew what wouldn’t work. So far 0 issues after set up. We had a wood play structure before and HATED the staining of it to keep it looking nice and it broke within the first year. I don’t think we will have that issue with this set!

Review from lifetime.com
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Jun 24, 2019
Daniel
5 out of 5 stars review

Verified Purchase

Great deal..

This is an awesome set with many features and well designed. I am 65 and my wife is 64 and we put this together in under 8 hours. You do need a drill and all the tools they recommend. I also think the instructions could be better (we had to undo things 4 times), the graphics could be better AND the pipes and pieces should be labeled.

Review from lifetime.com
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Aug 7, 2021
Nick
3 out of 5 stars review

Verified Purchase

Product is great, but packaged carelessly.

Platform to clubhouse came with upside “lifetime sticker attached. Also one of the framing pieces to the clubhouse platform seemed to be a duplicate rather than a opposing side piece. Everything ended up fine but did have to drill my own holes. For the price of the item I thought it was annoying how things were carelessly shipped with wrong piece and upside down “lifetime label”.

Review from lifetime.com
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reply from Reviews

We are sorry you have not had a good experience. Please give us a call in customer service to see if we can make this right for you. We can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

May 1, 2021
Gburns
5 out of 5 stars review

Verified Purchase

Exceeds expectations!

Our church purchased this for the children. It is sturdy and well built. It handles kids from elementary to junior high with ease. We only had one issue putting it together when we sheared several bolts. The customer service was excellent and they shipped us extra bolts as soon as we called.

Review from lifetime.com
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Oct 13, 2022
everc
4 out of 5 stars review

Verified Purchase

Lifetime Big Stuff Swing Set

Follow the directions closely and the set goes together very easily. The set is very sturdy. I didn't anchor it and my grandchildren swing high causing very little lifting of the legs of the swing. The issue I had was with the shipping company. The shipping company destination was only 7 miles from me. They shipped the swing across the country, but when it arrived to the shippers destination, they failed to meet the delivery date because they wanted more money to deliver it to my home even though my purchase already included delivery. Lifetime and Homedepot took care of the extra cost they wanted.

Review from lifetime.com
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