Great play set and worth the money. Horrible directions! Follow the pictures and pay close attention to the details. The little holes facing the proper way, and going in the exact order is very important. Leave all parts in the boxes, don’t lay it all out, it makes it so much easier. Each step of the directions tells you to take this part from this box and that part from that box. Some of the threading screws weren’t machined right and broke, they luckily gave a couple extra. Called customer service and they sent some more too. About 12 hours total with myself and my husband doing it.

I love this playground. I was a little nervous with the different additions, however my son loves to spin around, and now he can do it himself. I paid to have lifetime come and install, and glad I did. They had it built in about an hour. Completely worth the money.

I bought a play ground set for my grandchildren from this company and they love it. The propeller swing broke and the company sent a brand new propeller swing. This company stands by the warranty and are very helpful. I would recommend this company’s merchandise anytime thank you.

Just got the swing set together that I bought for the grandkids. It is so sturdy and I bet it lasts a lifetime. The kids love it and I can’t keep them off of it. Also, the company is super to work with. The slide has some damage in shipping and I called and was told, “No problem. All we need is the model number and product ID and we will get it to you in a couple of weeks.” Best company and best swing!

I lost some pieces while moving my playset. When I contacted lifetime they were great to get me replacements sent out. After I got my confirmation order email I misread it and thought some parts had not been ordered. I contacted them back again and the customer service rep was very patient with me in looking through the order again to make sure the parts I needed were there. Thank you lifetime!

My husband spent 2 full days putting this together. It went together pretty easily, with a few small issues. Couldn't find the directions so called customer service, they were very nice. Eventually found them in the box with the roof panels which are the last thing to do. Kids love it! The space between the edge of the platform and the climbing wall was a little nerve wracking for us with a 3.5 and 1.5 year old, but it's hard to see that in pics.

Item arrived with a damaged box and some scratches to one pole. Lifetime is sending a paint touch up kit so as to prevent rust but that is backordered. Assembly was a pain but the instructions via the app was helpful. If possible use your own allen wrenches. Once together a solid piece.

I would like to share that I am very pleased with the swing set and my kids have a blast while playing on it. It is a high quality unit and appears that it will last a long time. My only complaint was the assembly time. I spent about 8 hours on assembly, but I was by myself. I recommend two or three people for assembly. Other than that I was and have been very happy with this purchase.

This is high quality. We were very impressed as we put it together. As others recommended, we carefully sorted and organized the parts ahead of time. We did steps out of order twice, and it messed us up both times. We had 3ish people: 1. Someone to read a step ahead and gather the right parts and deliver them to the “workers” as they needed them (mom) 2. Lead construction guy (dad) 3 and sometimes 4. Holders and helpers. Teen boys did heavy stuff and helped with connecting. Smaller kids held and handed smaller parts. The kids kind of wandered on and off the job site. :) With that system, it went very smoothly, and was “easy” to assemble.

I bought a replacement Cargo net, and a team of very friendly installers came and put my new net on for me. They worked fast and were very accommodating! I was very impressed with how friendly they were. The young lady who handled by order was also very kind and made me feel like she truly cared about helping me get me 9 year old swing set in perfect order. Lifetime is a great company!