We're so happy with this purchase. First off, the delivery ended up being amazing. It was backordered and a little delayed, but ABF Freight actually carried the boxes inside our fence and placed them where we wanted to set it up. That was a nice perk. It did take my husband a while to build it (pretty much all of a Saturday), but he was able to do it alone except for me holding or moving the A frame a couple times. He said the instructions could be clearer, but that it was "built like a tank." We were both impressed with how sturdy it seems... Hopefully it will last a long time! So far our kids are just obsessed with the swings and climb the ladder or rope ladder, but as they get older they'll probably get more into the slide and climbing wall. Thanks, Lifetime, for a great product and experience!

I lost some pieces while moving my playset. When I contacted lifetime they were great to get me replacements sent out. After I got my confirmation order email I misread it and thought some parts had not been ordered. I contacted them back again and the customer service rep was very patient with me in looking through the order again to make sure the parts I needed were there. Thank you lifetime!

We have owned this set since 2014. While no longer perfect, the set has held up well and we have gotten our money’s worth. Our kids and the kids on the street play with it every weekend. There is a bit of rust on the chains and some bolts and joints, but the large plastic pieces have not faded. Also, Lifetime’s customer service is excellent. They stand by their products. They replaced the swings when we had issues with the rubber coating getting sticky. We are looking forward to trying the new swings, with a new silicone coating to prevent stickiness, that will be shipped to us.

Our Lifetime playground set has withstood many a storm and 8 years later looks great and has lasted through our 5 children playing on it most days. However, our neighbor's trampoline flew into it during a recent severe storm and we needed to replace a section of roof along with a bar. They provided us the parts at a great, low cost and made sure to include extra hardware. They were extremely helpful and polite, as well.

Great quality swing set with lots of stuff for the kids to do. I especially like that I can get on the equipment with them. Installation took me about 9 - 10 hours with only a small amount of help from my daughter. I liked how all the hardware to install was individually packed by section in the installation manual. I only had one small issue in that I had one bolt that had damaged threads. I called customer service and they sent a replacement free of charge and it arrived in a few days.

Let's start with the good news. The entire swing set is sturdy, long lasting and of very good quality. Now the bed news. The item labeling and directions leave much to be desired. If labeling and illustrations were better, installation would have taken 33% less time. There are many instances where we put a section or item together, only to find out later that a leg needed to be rotated differently or or a cross-member needed to be turned over. This activity forced a few disassembly / correction sessions before continuing. SUGGESTION - it takes two people with decent technical skills to assemble this swing set.

To start we purchased this set because it required less routine maintenance as compared to the wooden sets sold at various big box stores. It also had a nice mix of elements/features, and when inspecting similar lifetime sets found locally we found them to be well built with a nice finish. The delivery came in about 2 weeks on an extra long pallet, 3 times the length of a a standard pallet. The delivery company was ABF, and the driver took great care in unloading the set, and encouraged us to inspect for damage. A standard pallet Jack could not move the set, so the pieces were off loaded individually. Overall we found the instructions to be good, and we didn’t have to use any of the provided spare parts. A level area to start is key, or find a method to have each leg be made level. Additionally, we found a response from lifetime to a posted question online regarding the placement of the set in relation to the recommended depth of mulch. This is important as the set is not to be placed on top of the mulch, and the instructions do not address this well. We had 2-3 adults aid in assembling at various points, and it definitely cannot be easily assembled solo. The set could be put together in a weekend 10-12 hours, possibly less time with more aid. Overall not a hard build, but definitely time consuming. I would classify myself as an advanced DIYer/ civil engineer professionally.

It took my son and daughter (both engineers) about 9 hours to construct this in my yard for my grandsons. Definitely a job for two or more. My 3 yr old and 6 yr old grandsons love it! As one said, "So you got this so we wouldn't get bored when we come to your house!" I didn't think that was a problem, but I appreciated his candor! The 3 yr old is able to climb the rope, the ladder, and the wall. It's only been up for about 2 months, but so far we've had no complaints. I'm really glad I made this purchase!

This set is big, sturdy, and looks nice. The colors don’t draw your eye, so it looks great in the yard and isn’t distracting. My 3 year old and 7 year old love it and my 10 year old isn’t too big to enjoy it with them from time to time. It was a lot of work to set up (my husband and I worked all day), but will last for years to come with no maintenance. And because there is no wood we don’t have to worry about carpenter bees and restaining. We love it!

Looks like a professional park set. Took my husband and father in law the better part of a full day to assemble. Kids love it, just enough to do to keep 3yo busy. Shipment is gigantic but separate boxes for pieces of set are helpful during assembly. Positive reaction from neighbors. Hopefully low maintenance compared to popular wood sets.