Our kids love this swing set! And I love the fact that there is no upkeep! We've had wood playsets in the past that always started looking worn out in a few years. This one looks new years later! We've also had excellent experiences with customer service. We had a bad wind storm blow it over and bend a few poles. We reached out to customer service and they were very helpful at getting us the parts we needed to restore our swing set. Would definitely recommend!!

At times it was difficult figuring out which part was which during assembly (maybe Lifetime could add small numbered stickers to the parts?) but, overall, it's an amazing playset and I'm so happy I purchased it! It's very sturdy and it looks great in our back yard!

This playset is solid and durable. Our kids and their friends love it. They've spent many hours playing on it. The only problems we have had are with rusting hardware (bolts and screws). Overall the structure is in great shape and we've had it over 3 years. We like it so much we're taking it when we move to our new house.

It took my son and daughter (both engineers) about 9 hours to construct this in my yard for my grandsons. Definitely a job for two or more. My 3 yr old and 6 yr old grandsons love it! As one said, "So you got this so we wouldn't get bored when we come to your house!" I didn't think that was a problem, but I appreciated his candor! The 3 yr old is able to climb the rope, the ladder, and the wall. It's only been up for about 2 months, but so far we've had no complaints. I'm really glad I made this purchase!

Extremely impressed with the quality of this product. This playset is built like a tank and I'm very excited about watching my kiddos enjoy it for many years to come. My one complaint was that the larger pieces were labeled in the instructions but not actually labeled so it made things a bit more difficult than it needed to be. Overall though, fantastic experience putting this set together

The shipping was frustrating. Estes had it for a week before we received it, and it happened to be the only rainy day we’d had. Construction wasn’t too difficult, I had my FIL help when we had something that was more than 2 people could handle. We did lay everything out in the yard and I kept it the sections as it was boxed for ease in assembly. We had it built in 6 hours with the exception of the toys that go under the club house (it was bed time and she needed mommy). Overall great quality and it looks great in the yard.

Quality materials. Just two issues...the framework instructions were not diagrammed and worded very well, and if I had realized that it was made in China I would not have bought it. Please consider creating your products and jobs in the USA!! Thank you.

Was able to assemble fully in around 10 hours (including unpacking). Was able to do it by myself but a second pair of hands would have been helpful in a couple steps. Great quality and good assembly instructions. Don’t fully tighten down bolts until you complete each step. Otherwise you’ll be going back and loosening bolts to get things to fit. Everything is a tight snug fit.

I ourchased my grandchildren a lifetime playset so they would have years of enjoyment and they have. The trapeze handles over time have cracked and worried us that the kids would pinch there hands when using it. The customer service representative Stephanie was very knowledgeable and helped me with the replacement parts. I couldn't be happier with service and with your company. I'm really glad I bought a quality product with great service backing up their products.

To start we purchased this set because it required less routine maintenance as compared to the wooden sets sold at various big box stores. It also had a nice mix of elements/features, and when inspecting similar lifetime sets found locally we found them to be well built with a nice finish. The delivery came in about 2 weeks on an extra long pallet, 3 times the length of a a standard pallet. The delivery company was ABF, and the driver took great care in unloading the set, and encouraged us to inspect for damage. A standard pallet Jack could not move the set, so the pieces were off loaded individually. Overall we found the instructions to be good, and we didn’t have to use any of the provided spare parts. A level area to start is key, or find a method to have each leg be made level. Additionally, we found a response from lifetime to a posted question online regarding the placement of the set in relation to the recommended depth of mulch. This is important as the set is not to be placed on top of the mulch, and the instructions do not address this well. We had 2-3 adults aid in assembling at various points, and it definitely cannot be easily assembled solo. The set could be put together in a weekend 10-12 hours, possibly less time with more aid. Overall not a hard build, but definitely time consuming. I would classify myself as an advanced DIYer/ civil engineer professionally.